Evolving robotic process automation (RPA) & artificial intelligence (AI) in response to Covid-19 and its future

ABSTRACT

The recent outbreak of COVID-19 across the globe has been a challenge not just to the health & well-being of people. However, it has also led to a downturn in the economy throughout the world. The purpose of this study is to thoroughly investigate the possible use of emerging technologies such as robotic process automation (RPA) and artificial intelligence (AI) in order to find ways to tackle corona virus, its impact on the economy, and the people. The other technology involved is RPA which is a type of process that can easily and efficiently make it convenient for any machine to handle a repetitive task. When these two technologies are coupled, they can be used in a wide range of applications. This paper explains how RPA and AI can separately, used in various industries and sectors to tackle and effectively reduce the corona virus pandemic's negative impact. © 2022 Author(s).