Performance Analysis of Registration Officers during Covid-19 Pandemic Time at Puskesmas X

ABSTRACT

The outpatient registration officer is the first health service to meet so that they become the frontline in handling the spread of the COVID - 19 Pandemic. Where the medical record service fills in information to identify patient data. The purpose of this study was to determine the ser­vice in the medical record unit, to see the performance of the registration officer at PUSKESMAS X during the COVID - 19 pandemic. This study uses a descriptive qualitative method with a subject of 4 elderly patients. The results show that PUSKESMAS X during the pandemic has complied with health protocols, has Standard Determinations made by the Head of the PUSK­ESMAS and SOPs during the COVID - 19 pandemic. Conclusion PUSKESMAS X already has performance standards for health workers to achieve the best quality health services for its community. © 2022, ResearchTrentz Academy Publishing Education Services. All rights reserved.