Development of Smart Chatbot Using Artificial Intelligence in the Fight Against the COVID-19 Pandemic

ABSTRACT

The invention of the Coronavirus (nCOV-19), which has turn out to be a worldwide pandemic has affected big range of humans of just about all age companies and socio-demographic popularity in the global. It was not only a pandemic with physical challenges, it brought emotional and mental challenges with itself (WHO Health Alert brings COVID-19 facts to billions via WhatsApp.). People were/are confused to what to do or how to react to the situation, which news to believe in, which not to (www.messengerpeople.com ;523 Origin is unreachable.). So, we came up with an idea of a voice automated chatbot, which would bring a better version of chatbot to the people. It is designed in such a way that people with disabilities can also use it because of the speech control. Our team also decided to bring the accurate information from the professionals to the very devices of the people by feeding in the updated information in the code on a regular basis. Unlike doctors our Botch would provide precise information 24/7 and would also prevent people from leaving their homes in this hour of tragedy. We have made sure that our chatbot is interactive enough so that the users will not find it uncomfortable to use a new app for their health assistance (Jadhav KP, Thorat SA, Toward designing conversational agent systems. In Advances in Intelligent Systems and Computing. Springer Berlin, Germany, 2020). It is high time we have been confused by the vast information available, half of them are hardly true. So, we have tried to provide our users with the most precise information available. © 2022, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.