The Effectiveness of Digital Culture and Online Training in Improving Learning Agility of Bank Employees as an Adaptation Step to the Covid-19 Pandemic (Empirical Study on a Branch of Commercial Bank)

ABSTRACT

Learning agility is the main requirement and prerequisite to be able to adapt to changing business patterns during the Covid-19 pandemic. This research was originally intended to examine the relationship and causality between digital culture and online training with the formation of learning agility from commercial bank. The research, which was designed as a quantitative study, with a survey method using a questionnaire, was conducted on 109 selected respondents from a total population of 150 employees of the selected commercial bank's branch. From the data processing and processing results and hypothesis testing using SPSS25 software, it was evident that digital culture and online training, either partially or simultaneously, have a positive and significant effect on learning agility. At the same time, the results of this study prove the existence of an alsignment of commercial bank at a macro level with their branches in a micro scope © 2022 IEEE.