Knowledge management strategy for managing disaster and the COVID-19 pandemic in Indonesia: SWOT analysis based on the analytic network process.

ABSTRACT

Indonesia has significant expertise in disaster management due to its disaster geography. Collective expertise and knowledge are valuable resources for lowering disaster risk and enhancing disaster resilience. Additionally, in the current pandemic situation, a clearer understanding of COVID-19 is growing, which could make a difference in how effectively we respond to this and future pandemics. Therefore, it is crucial to record and maintain information related to the event in order to handle any crisis and COVID-19 pandemic appropriately. The goal of this study is to explore KM implementation approaches for handling disasters and the COVID-19 pandemic in Indonesia. In order to collect data for this study, 20 experts were interviewed and 30 experts participated in a Focus Group Discussion (FGD). SWOT analysis was utilised in this study to find different KM implementation strategies. The Analytic Network Process (ANP) was used to prioritize several previously discovered strategies. The study finds that the approach which must be prioritised is to ensure that knowledge products can be accessed by the public, and they must include the community (family) as subjects in establishing knowledge management methods (not only the government or institutions).