Learning management systems, education technology advancement, successes adoption of Delone-McLean model approaches

ABSTRACT

The education system has been greatly impacted due to the coronavirus disease 2019 (COVID-19) which was first reported on 3 0th January 2020 by World Health Organisation (WHO). This leads many to adopt and inculcate online learning and learning management systems for blended learning. The aim of this chapter is to study the success of using Moodle Learning Management System that is used among the students and lecturers in University Technology Brunei using the updated DeLone and McLean Information System Success Model. This study employs a mixed methods approach that comprises of both qualitative (through semi-structured interviews) and quantitative methods (collected using the adapted instruments from D&M 2003 Model). The outcome of the research shows support and validation of the adapted model and instruments. System quality and information quality were identified to be the constructs to determine the overall success. © 2023, IGI Global.