Designing Local Government Information Quality Measures on Covid-19 Information System

ABSTRACT

There is no standard Information Quality (IQ) measurement for Government Information Systems (IS). Many government institutions intend to measure their Information Quality (IQ) from Information Systems (IS). Unfortunately, there is no standard measurement that can be used. Meanwhile, there is a common IQ problem that can occur in government IS such as slow information updating, the accuracy of the information, lack of information availability, information representation, information accessibility, etc. We have Covid-19 Data and Information Center and we want to know how the information quality affects the people's decision to implement the covid-19 protocol. We tried to build the IQ model from the constructs and indicators based on theoretical background. Then, we explored the relationship between the constructs and indicators using Exploratory Factor Analysis (EFA), and we confirmed the relationship between the constructs and indicators by Confirmatory Factor Analysis (CFA). From this study, we conclude there are 4 categories, 9 dimensions, and 30 indicators that can be used for measuring the Covid-19 information system. © 2022 IEEE.