A Qualitative Evaluation of a Health Access Card for Refugees and Asylum Seekers in a City in Northern England.
Int J Environ Res Public Health
; 20(2)2023 Jan 12.
Article
in English
| MEDLINE | ID: covidwho-2215994
ABSTRACT
Refugees and asylum seekers residing in the UK face multiple barriers to accessing healthcare. A Health Access Card information resource was launched in Newcastle upon Tyne in 2019 by Newcastle City Council, intended to guide refugees and asylum seekers living in the city, and the professional organisations that support them, to appropriate healthcare services provided locally. The aim of this qualitative evaluation was to explore service user and professional experiences of healthcare access and utilisation in Newcastle and perspectives on the Health Access Card. Eleven semi-structured interviews took place between February 2020 and March 2021. Participants provided diverse and compelling accounts of healthcare experiences and described cultural, financial and institutional barriers to care. Opportunities to improve healthcare access for these population groups included offering more bespoke support, additional language support, delivering training and education to healthcare professionals and reviewing the local support landscape to maximise the impact of collaboration and cross-sector working. Opportunities to improve the Health Access Card were also described, and these included providing translated versions and exploring the possibility of developing an accompanying digital resource.
Keywords
Full text:
Available
Collection:
International databases
Database:
MEDLINE
Main subject:
Refugees
Type of study:
Experimental Studies
/
Qualitative research
/
Randomized controlled trials
Limits:
Humans
Country/Region as subject:
Europa
Language:
English
Year:
2023
Document Type:
Article
Affiliation country:
Ijerph20021429
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