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Theory applied to informatics: Socio-Technical Theory
Canadian Journal of Nursing Informatics ; 17(3/4), 2022.
Article in English | ProQuest Central | ID: covidwho-2218723
ABSTRACT
New Socio-Technical Paradigm (Trist, 1981) Old Paradigm New Paradigm The technological imperative Joint optimization People as an extension of the machine People as complementary to the machine People as an expendable spare part People as a resource to be developed Maximum task breakdown, simple narrow skills Optimum task grouping, multiple broad skills External controls (supervisors, specialist staffs, procedures) Internal controls (self-regulating subsystems) Tall organisation chart, autocratic style Flat organisation chart, participative style Competition, gamesmanship Collaboration, collegiality Organisation's purposes only Members' and society's purposes also Alienation Commitment Low risk-taking Innovation Socio-technical Dimensions or Subsystems Generally, the socio-technical system consists of three main dimensions or subsystems the social, technical, and environmental (Figure 1). Trist encouraged leaders and designers to focus on networks and collaborative ways to harness the new promising technologies to strengthen organizational and societal open systems where the social and technical subsystems were optimized within a supportive and resource-rich environmental system. All humans affected by the technology should be considered since "socio-technical systems design valued not just the end user but all operational and nonoperational stakeholders” (Abbas & Michael, 2021, p. 57). Since its advent, the socio-technical theory has been applied to many research studies in a variety of disciplines, including the health professions (Lin et al., 2016;Booth et al., 2017). "Information systems design and implementation is a complex and challenging endeavor that has both technical and social dimensions and requires changes in the behavior of actors, social structures, culture, and processes to succeed. [...]adopting an STS perspective is essential to increase the chances of success by taking into consideration both technical, social, and organizational factors and the interactions between various actors in the healthcare environment” (p. 160).
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Collection: Databases of international organizations Database: ProQuest Central Language: English Journal: Canadian Journal of Nursing Informatics Year: 2022 Document Type: Article

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Collection: Databases of international organizations Database: ProQuest Central Language: English Journal: Canadian Journal of Nursing Informatics Year: 2022 Document Type: Article