COVID-19 impact on Global Network Performance

ABSTRACT

The outbreak of the Covid-19 pandemic has created a profound impact on every sector of our life. The most significant effect of this global pandemic is "global lockdown.>> The lockdown has brought many changes in our lifestyle. One of the substantial changes in the usage of network connectivity. Many people have started to work from home, the number of online learning other uses like the OTT, social media, etc., have increased. It's observed that internet traffic has significantly increased by 25%-30%. In this paper, the authors have analyzed the global network connectivity performance concerning the changes in usage. They examined various service providers' or companies' feedback to these unprecedented conditions. The authors used secondary research methodology for quantitative analysis to understand the increase in usage. Also, this pandemic is opening up new opportunities for the service provider as this pandemic is accelerating remote working, so the service provider is going for more and more automation which reduces the field headcount and the cost. Also, operators have started to offer new collaboration apps, video conferencing tools, and learning platforms which open up new business opportunities. Many new businesses have begun to transform their business in digital, which also opens up a unique opportunity.