Employee Engagement Management in the COVID-19 Pandemic: A Systematic Literature Review
Sustainability
; 15(2), 2023.
Article
in English
| Web of Science | ID: covidwho-2227522
ABSTRACT
The COVID-19 outbreak resulted in protracted lockdowns, causing businesses to reconsider keeping their operations running smoothly without interruption. Employee engagement has played a critical role in achieving this. This research aimed to see what strategies business organizations use to keep their employees significantly engaged during the pandemic. A systematic review of empirical studies conducted between 2020 and 2022 is synthesized. The review revealed that offering mental relief care and resilience were the most preferred approaches to enhance employee engagement. Competency building, demonstrating employee empathy, and directing expectations helped in job engagement. The review offers insight and implications for organizations and policymakers on strategizing engagement policies and maintaining the well-being of their employees in tough times. Finally, the review established a call for future research agenda.
Full text:
Available
Collection:
Databases of international organizations
Database:
Web of Science
Type of study:
Reviews
/
Systematic review/Meta Analysis
Language:
English
Journal:
Sustainability
Year:
2023
Document Type:
Article
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