Instructions for COVID-19 self-tests What parts of the test are the most difficult to get right and how can information design help?

ABSTRACT

This paper summarises a cross-disciplinary project that explored ways of making instructions, funded as part of the UK COVID-19 rapid-response initiative. The project explored ways of making instructions for COVID-19 Lateral Flow Tests easy for lay people to use. Our method comprised rapid design decision making, where we used existing research, good practice in information design and consultation with diagnostic experts as part of the design process. Iterative review by a panel of users informed the development of prototype instructions small studies investigated user preference for diagrams, and gathered feedback on the graphic articulation of the procedural steps involved in carrying out the test. © John Benjamins Publishing Company.