The role of digital social innovations to address SDGs: A systematic review

ABSTRACT

The impact of the COVID-19 pandemic has accelerated the search for solutions to complex problems associated with the Sustainable Development Goals (SDGs). Main actors are turning to Digital Social Innovations (DSI), defined as collaborative innovations where enterprises, users, and communities collaborate using digital technologies to promote solutions at scale and speed, connecting innovation, the social world, and digital ecosystems to reach the 2030 Agenda. This study aims to identify how digital transformations and social innovations solve social problems and address SDGs. We conducted a systematic review combining a bibliometric study and a content analysis focusing on opportunities and threats impacting these fields. We expect that our findings advance the understanding of digital social innovations and different stakeholders' roles in promoting social advancements. © 2022 Elsevier Inc.