Psychosocial and working conditions associated with burnout among health professionals of a highly complex hospital in Bogotá, Colombia

ABSTRACT

Objective: To evaluate the association of psychosocial and work factors in the presence of job exhaustion in physiotherapists and respiratory therapists of a highly complex hospital in Bogotá, Colombia. Materials and methods: An analytical cross-sectional study. 31 physiotherapists and respiratory therapists from a high complexity hospital were surveyed. The data collection was carried out through a virtual questionnaire, it included psychosocial, demographic and labor variables;the prevalence of burnout was assessed using the Maslach Burnout Inventory for health professionals. Univariate and bivariate analyses were performed using SPSS version 25.0. Results: It was found that 93.5% (n = 29) corresponded to female, the mean age was 36±8.7 years old, with a type of fixed-term employment relationship of 96.8% (n = 30). Number of patients seen per shift of more than 15 patients in 38.7% (n = 12) of the cases. The 38.7% (n = 12) of the professionals presented job exhaustion, either due to emotional exhaustion, depersonalization, or low personal fulfillment. Finally, 64.5% (n = 20) and 74.2% (n = 23) considered that their mental or physical health has deteriorated due to working conditions given the current SARS-CoV-2 pandemic. Conclusion: A considerable percentage of professionals presented job exhaustion. Some psychosocial and working conditions are highlighted (insufficient staff, exhausting workday, lack of collaboration, loss of information) associated with the presence of burnout. There is deterioration in the physical and mental health of professionals due to the SARS-CoV-2 pandemic. © 2022 Asociación Española de Fisioterapeutas