Digitalization and Its Dimensions in a Social and Educational Context

ABSTRACT

The aim of the article is to show the role of digital skills and literacy as a consequence of the processes of digitalization, but also as a prerequisite for conducting online learning in educational systems. The different dimensions of digitalization and the formation of digital skills by people of different ages and professions are analysed. The methodology is based on various surveys, including an online survey conducted by the authors of the article among the Bulgarian population on the state of digitalization and online learning. An important place in the study is occupied by online education in secondary and higher education in the situation of the COVID-19 pandemic. Views and assessments of the participants in the learning process and their readiness for mobile learning are shown. The main conclusion of the article is that in Bulgarian society there is a relatively good availability of digital skills, which are important for modern processes. © 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.