Functions and relevance of spatial co-presence: Lessons learned from the COVID-19 pandemic for evidence-based workplace and human capital management
Frontiers in Built Environment
; 9, 2023.
Article
in English
| Scopus | ID: covidwho-2246351
ABSTRACT
Introduction:
This study aims to analyze the role of co-presence against the background of COVID-19 pandemic to derive implications for an interdisciplinary, evidence-based workplace and human capital management. A theoretical framework is outlined that considers a range of topics from task performance to social and organizational contextual factors.Methods:
In a single organization qualitative case study, five focus group interviews including a total of 20 employees of an IT consultancy were conducted to identify the effects of the mandatory remote working regimes imposed by the COVID-19 Pandemic on task and contextual performance.Results:
Findings show that individual performance was assessed to have increased while internal processes remained at similar levels compared to pre-pandemic levels. Organizational culture, social contact, and identity, however, were reported to have considerably deteriorated in the view of the participants.Discussion:
The study shows that for a company that was very experienced with distributed working, the reduction of co-presence had important effects on performance and culture. Findings suggest that co-presence must be carefully managed in the future. This could become a new joint priority for workplace design, workplace management, and human capital management. Copyright © 2023 Windlinger and Gerber.
Full text:
Available
Collection:
Databases of international organizations
Database:
Scopus
Language:
English
Journal:
Frontiers in Built Environment
Year:
2023
Document Type:
Article
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