Making Sense of Sentiments for Aesthetic Plastic Surgery

ABSTRACT

With social media pervading all aspects of our life, the opinions expressed by netizens are a gold mine ready to be exploited in a meaningful way to influence all major public do-mains. Sentiment analysis is a way to interpret this unstructured data using AI tools. It is a well-known fact that there has been a 'Zoom Boom' in the field of aesthetic plastic surgery due to the COVID-19 pandemic and the same has put the focus of attention sharply on our appearance. Polarity detection of tweets published on popular aesthetic plastic surgery procedures before and after the onset of COVID can provide great insights for aesthetic plastic surgeons and the health industry at large. In this work, we develop an end-to-end system for the sentiment analysis of such tweets incorporating a state-of-the-art fine-tuned deep learning model, an ingenious 'keyword search and filter approach' and SenticNet. Our system was tested on a large database of 196,900 tweets and the results were visualized using affectively correct word clouds and also subjected to rigorous statistical hypothesis testing to draw meaningful inferences. The results showed a high level of statistical significance. © 2022 IEEE.