A Study on the Derivation of Essential Security Elements through Analysis of Non-face-to-face Telehealth Service Model

ABSTRACT

The number of people who cannot visit hospitals and see medical treatment is increasing due to the COVID-19 epidemic around the world. As a result, there is an increasing risk of serious danger to people's health because they are not helped by medical staff at the necessary time. Therefore, this paper attempts to analyze the service model related to non-face-to-face telehealth as an alternative to patients or sick people not being able to visit the hospital. We would like to identify what services occur on the non-face-to-face telehealth platform between medical staff and patients and derive security-related matters that must be considered in the non-face-to-face telehealth environment. By analyzing the derived security factors, we would like to examine how to smoothly provide security in the successful activation of non-face-to-face telehealth services. © 2023 IEEE.