Study of a Software Development Team's Adaptations to Remote Work During the COVID-19 Pandemic

ABSTRACT

The social distancing practices adopted to contain the spread of the COVID-19 pandemic led many companies to migrate to remote work in a compulsory and unplanned way. This sudden transition to working from home has caused profound changes in personal and professional relationships. In this paper, we present the results of a qualitative observational study about the adaptations made in the software process activities of a software development coordinator of a Brazilian university. These adaptations aimed to support the transition to remote work during the pandemic, without letting the organization lose its essence in adopting agile practices. These adaptations were analyzed based on the technical aspects (hard skills) and behavioral aspects (soft skills) of the employees of the researched organization. © 2023, Springer Nature Switzerland AG.