Adoption of Artificial Intelligence Technologies by Often Marginalized Populations

ABSTRACT

Artificial Intelligence (AI) has found its application in many aspects of our lives. The COVID-19 pandemic has further allowed AI to play an increasingly important and beneficial role in our society, but it has also exposed the limitation of AI, particularly related to marginalized populations. This chapter first provides an overview of AI and equity pre-COVID, and then discusses what we know about AI during COVID-19. At the end, we conduct a systematic literature review to examine marginalized populations and their use of AI technologies during COVID-19. The populations examined in this review are children, older adults, people with disabilities, racial and ethnic minorities (in a country or region), low-income, gender, or general marginalized populations. The results indicate a huge gap for research on the use, adoption, and perception of AI technologies by communities that have previously experienced inequities in AI and COVID-19. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.