A Digital Opportunity for Patients to Manage Their Health: Turkey National Personal Health Record System (The e-Nabiz)

ABSTRACT

Background: Health records changed over time in the countries, and also Türkiye passed from paper versions to personal health records (PHR) and put patients at the center of the system by allowing them to become the master of their health data. Aims: Presenting the current state of the e-Nabiz application nationwide in Turkey, and to evaluate the benefits of patients' online access to electronic health records and the system's interoperability. Study Design: A descriptive observational study. Methods: In the Turkish PHR system (e-Nabiz), services to patients to manage their health are categorized and analyzed within the scope of national digital health services. In addition, the data validation in the e-Nabiz within itself has been systematically expressed. Results: The Turkish PHR system allows users to use 30 different services for treatment, prevention, health promotion, and health-related and interrelated areas. Moreover, some statistics regarding the categories specified in the e-Nabiz system are included. Today, data is flowing from 28,608 system-integrated health facilities and 39 e-Nabiz integrated public institutions. In addition, 4.5 billion transactions are done by people by 2023 and 220 million users are queried by physicians to reach patients' labs and results. Plus, the e-Nabiz is adopted by 82% of the Türkiye population. Conclusion: There is no universal model for the content of the PHR. Given its importance to the patient, the content evolved and will continue to grow over the years. With the advent of coronavirus disease 2019, the system is equipped with three new services. The importance of these services over time and in the future has been demonstrated with increasing momentum.