Making India a safe destination

ABSTRACT

COVID-19 has resulted in unprecedented changes in the tourism industry and brought tourists' safety and security issues more important. The travel and tourism competitiveness of India as a tourist destination ranked remarkably high in natural and cultural resources, and price competitiveness but relatively low in safety and security. The research aims to evaluate safe tourism in India with an objective view and suggest directions to restore confidence and restart tourism in India after the pandemic. The research studies on safe tourism are assessed, and the importance of safety and security issues in tourism is addressed. It also analyses India as a safe destination and suggests more focus should be on safety to consolidate the tourist destination image of India. A tourist safety framework composed of safety education, safety technology, safety system and safety regulation is suggested with a case study of South Korea. Focus on domestic tourism, a phased approach for safe tourism, 3S Indian campaign, and networks between public and private sectors are suggested for safe tourism in COVID-19. The research would provide a rationale for safe tourism in India and help government and tourism marketers develop policies, set standards or guidelines for tourists and plan coordination with other bodies or industries. © 2022 Jung Ha Kim.