A Study on E-Wallet Awareness and Its Usage in Kanniyakumari District

ABSTRACT

E-wallet is an internet based payment system which allows the users to make online transactions quickly and it keeps financial as well as personal identity related information securely. Such electronic payment (E-wallet) systems enable a customer to pay online for the goods and services. E-wallets are primarily used for mobile recharges and bill payments. During the last decade, customers areusing E-wallet for payment trending in Indian payment pattern.COVID-19 pandemic effect, E-wallet has tremendous growth in India. With the Government initiative such as Digital India and increased use of smartphone and internet are means to exponential growth in use of E-wallet.The present study is an attempt to clarify the concept of E-wallet and to analyse the awareness and usage of E-wallet in Nagercoil, Kanniyakumari district. The study is descriptive and analytical in nature which makes use of primary and secondary data. For the purpose of study, well-structured questionnaire is prepared to collect the data from the respondents. A sample of 120 respondents from Nagercoil is selected by using convenient sampling technique. The study pointed out the necessity of proper awareness towards E-wallet among all category of people and to solve the concerns and issues of the present customers. This study leads to perform better in future.Copyright © 2022, Anka Publishers. All rights reserved.