Mediating effect of job performance between emotional intelligence and turnover intentions among hospital nurses during the COVID-19 pandemic: a path analysis.
Collegian
; 2022 Sep 19.
Article
in English
| MEDLINE | ID: covidwho-2305445
ABSTRACT
Background:
Nursing shortages are a persistent and concerning problem for the nursing workforce worldwide. However, the COVID-19 pandemic has brought additional stressors and workloads and has worsened nursing shortages.Aim:
To investigate interrelationships among emotional intelligence, job performance, and turnover intentions of nurses during the coronavirus disease 2019 (COVID-19) pandemic, and explore the mediating effect of job performance between emotional intelligence and turnover intentions.Methods:
A cross-sectional survey was conducted. In total, 673 nurses working in a medical center hospital in northern Taiwan were recruited from November 2020 to April 2021. An anonymous questionnaire was used in this survey. Data were collected using a seven-item turnover intention scale, a 16-item emotional intelligence scale, a 24-item job performance scale, and demographic questions. A path analysis was performed. This study was based on STROBE guidelines.Findings:
Statistically significant correlations between turnover intentions and emotional intelligence (r=-0.10, p=0.012), between turnover intentions and job performance (r=-0.13, p=0.002), and between emotional intelligence and job performance (r=0.54, p<0.001) were detected. Model fit indices were adequate. Job performance had a significant indirect effect between emotional intelligence and turnover intentions (ß=-0.16, p=0.011).Discussion:
It was found that job performance was a mediator between emotional intelligence and turnover intentions during the pandemic. The study results support the need to continue to create healthy work environments.Conclusion:
These results can assist hospitals in developing specific evidence-based interventions such as showing appreciation and providing acknowledgments to reduce turnover of their nurses during the COVID-19 pandemic.
Full text:
Available
Collection:
International databases
Database:
MEDLINE
Type of study:
Experimental Studies
/
Observational study
/
Randomized controlled trials
Language:
English
Journal subject:
Nursing
Year:
2022
Document Type:
Article
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