Investigate the Mediating Role of Business Intelligence on the Relationship Between Critical Success Factors for Business Intelligence and Strategic Intelligence

ABSTRACT

This study aims to investigate the mediating role of business intelligence in the relationship between critical success factors for business intelligence and strategic intelligence in the ear of the COVID-19 epidemic. The data acquired from a sample of 392 managerial positions from Jordanian commercial banks was examined using a multi-regression analysis in SPSS. This study's findings came in agreement with the notion that business intelligence boosts the link between CSF for BI and strategic intelligence. The study's findings have clues for both the current body of literature and decision-makers. Hence, businesses that have embraced BI understand the advantages of improving their strategic intelligence skills and decision-making procedures during the COVID-19 outbreak.