The Feasibility of Using a Problem-Solving Methodology Used in Manufacturing in Public Interest Sectors

ABSTRACT

The pandemic affected in a variable way both the private and the public sectors. Organizations were forced to adapt due to the logistical problems that arose. Due to the rapid spread of COVID-19, one solution for organizations was for employees to work from home. This aspect led to the need for a specialized and access-protected environment to ensure the productive functioning of organizations. Due to the emergence of difficulties in terms of reporting and solving problems, it was necessary to identify a methodology and apply it. The methodology presented in the paper represents a basic method from Toyota by which a problem can be stated, adjusted and solved through a single A3 page. In this scientific work, we will apply the methodology in order to solve the problems of an organization.