Social Intervention Through Community Projects in Virtual Mode in Merida, Mexico. A Perspective from Social Work

ABSTRACT

The purpose of this work is to gather and systematize the professional learning of the Bachelor in Social Work at the Universidad Autonoma de Yucatan. The learning experiences are from the practical work in communities, which for the first time was carried out in virtual mode due to the social distancing caused by COVID-19.The study was based on Castaneda's methodological proposal, which consists of five phases experience contexts, conceptual theoretical references, methodological decisions, development of the analysis process, reflections, learning and conclusions of the process. Similarly, a documentary review was carried out with the help of the following instruments intervention projects, descriptive letters, group chronicles, supervision reports and operational programs. The validation of the information was accomplished by the judgment of experts.As a result, the roles of the social worker were identified social educator, sociocultural animator and social manager;in addition to the creation of virtual spaces for dissemination, participation and interaction with the population, and finally, the rigor of the methodology used.In conclusion, the methodological process of community practice, integrated into five substantial stages, framed in the use of virtual media, contributed to the development of professional skills, responding to the context of the new reality.