New Technology Anxiety and Acceptance of Technology: An Appraisal of MS Teams

ABSTRACT

In the present times talking about distance education would be incomplete without mentioning the online education. Online education can be broadly classified as asynchronous and synchronous learning. The online platforms like MS Teams, zoom, google meet, CISCO Webex etc are widely accepted tools for the synchronous learning, where the learner can attend a live session, and can interact with the instructor or the resource person. Covid 19 has led to a quick adoption of technology, however, a major share of the population still seems to be struggling with the use of technology and might be having an anxiety termed as new technology anxiety with regards to online platform. In this study MS Teams has been analysed from the viewpoint of users through Technology Acceptance Model (TAM). Descriptive statistics have been used via SPSS-21 on the data administered from 409 respondents from 15 nations who participated in the international workshop series organised in Oman. The study reveals that despite the popularity of MS teams, the participants had high level of new technology anxiety in using it. The results can be used as user feedback for MS teams, and can be utilised by Educational Institution, and other agencies that are facilitating the online education directly or indirectly. © 2023 selection and editorial matter, Joanna Rosak Szyrocka, Justyna Zywiolek, Anand Nayyar and Mohd Naved;individual chapters, the contributors.