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How COVID-19 Affects the Willingness of the Elderly to Continue to Use the Online Health Community: A Longitudinal Survey
Journal of Organizational and End User Computing ; 34(6), 2022.
Article in English | Scopus | ID: covidwho-2316798
ABSTRACT
In response to the COVID-19 outbreak, the governments of different countries adopted restrictions, such as locking down cities and restricting travel and social contact. Online health communities (OHCs) with specialized physicians have become an important way for the elderly to access health information and social support, which has expanded their use since the outbreak. This paper examines the factors influencing elderly people's behavior in terms of the continuous use of OHCs from a social support perspective to understand the impact of public health emergencies. Research collected data from March to April 2019, February 2020, and August 2021 in China. A total of 189 samples were collected and analyzed by using SmartPLS. The results show that (1) social support to the elderly during different stages has different influences on their sense of community and (2) the influence of the sense of community on the intention to continuously use OHCs also seems to change over time. The results of this study provide important implications for research and practice related to both OHCs and COVID-19. © 2022 IGI Global. All rights reserved.
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Full text: Available Collection: Databases of international organizations Database: Scopus Type of study: Observational study / Prognostic study Language: English Journal: Journal of Organizational and End User Computing Year: 2022 Document Type: Article

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Full text: Available Collection: Databases of international organizations Database: Scopus Type of study: Observational study / Prognostic study Language: English Journal: Journal of Organizational and End User Computing Year: 2022 Document Type: Article