Dynamics of Teleworking and Impact on Stakeholders in the Current Pandemic Context

ABSTRACT

The exponential development of information and communication technology (ICT) through computer networks, Wi-Fi systems, wireless signals, and information storage systems has contributed to the transition to the so-called new economy, which is becoming increasingly digital and global. Due to the COVID-19 pandemic, teleworking has begun to dramatically change the work dynamics for all stakeholders. The aim of this research was to identify the main impacting factors and their level of influence in relation to the macroeconomic context of teleworking, public policies, and the legal framework regarding quality of life, as well as the effects of teleworking on employees and employers. Through empirical research, we explored the perspectives of employees and employers as main stakeholders who had operated in the teleworking field within Suceava County in Romania during 2020. In this regard, we undertook exploratory research, the results of which were processed using SPSS v.20. The insightful results have practical implications for the labor market, where an obvious increase in the share of teleworking in the total forms of work has already occurred, and the relations between employer and employee are expected to become based more and more on cooperation and less on subordination. The results also revealed an important tendency of employees to appreciate the positive effects of teleworking on other aspects of life.