Keeping an open venue and working face to face during the Covid-19 outbreak: challenges for civil society organizations working with people living precarious lives in Sweden

ABSTRACT

This article examines how representatives of Swedish civil society organisations (CSOs) reflected on and acted to provide daily functional social work to people living precarious lives during the early phase (March-April 2020) of the Covid-19 pandemic in Sweden. The empirical material consists of 20 qualitative interviews with representatives of CSOs. The results highlight how the CSOs, and their venues, constituted a safe place where visitors were considered grievable and that working face-to-face with the visitors was deemed necessary. However, the pandemic posed challenges for how the CSOs were used to organise their social work, while many visitors lacked other alternatives. When Covid-19 hit, it meant adapting and responding to deliver well-functioning social work and a place for people lacking other alternatives despite the pandemic. The measures taken implied possible challenges to the relationship between the CSOs and their visitors. Still, there were indications that the visitors saw the measures as a protection, as rituals of grievability. However, not all measures were welcomed by the representatives or visitors. Turning people away or prioritising among visitors were challenging and cannot always be said to frame people as grievable. Regardless, it seems that the challenging measures taken during the pandemic were already embedded in everyday practices where the visitors were treated relationally and considered grievable before the pandemic. This embeddedness made it possible to extend grievability throughout the pandemic, even when social distancing measures were used, thus emphasising the importance of places of grievability being accessible to people before societal crises occur. © 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.