Factors to improve online education: A study on the impact of COVID-19 on Delhi students

ABSTRACT

Due to the COVID-19 outbreak, people worldwide had to self-quarantine in their homes, resulting in the youth having to continue their education online. The lockdown and the effects of the pandemic impacted students' mental health, exhibiting frustration, stress, and depression. The latter is not ideal for a healthy learning environment, as it involves many coping mechanisms. This study analyzed a database compiling the habits of 1182 individuals in different age groups at various educational institutes in the Delhi-National Capital Region (NCR), India. It identifies factors leading to proposing recommendations to improve students' online education experiences worldwide and facilitate their learning while caring for their mental health. A CRISP-DM methodology was followed to build a model capable of predicting students' satisfaction ratings for online classes by analyzing the students' demographic information and daily habits. © 2023 IEEE.