The role of lean information flows in disaster construction projects: exploring the UK's Covid surge hospital projects

ABSTRACT

A substantive body of work in project studies argues that an "information flow" lens is very useful in exploring the project management of construction. This paper posits that this is even more applicable to disaster construction projects and, furthermore, lean information flow may play a role in swiftly delivering the disaster construction project. The paper uses the qualitative empirics of the delivery of the UK's Covid surge hospital projects to demonstrate that lean information flows were employed in these projects and assisted in enabling delivery at speed. The paper also describes the autopoietic governance conditions that are necessary for lean information flows to flourish in disaster construction projects and the role that trust may play in these conditions. It warns against some of the drawbacks in enabling lean communication through autopoietic governance.