Measuring College Students' Satisfaction with the Teaching Effectiveness of Online English Courses Based on the IPA Model

ABSTRACT

The English learning ability and academic performance of pre-service teachers affect the future professional development of preschool and primary education teachers. The English course has been transferred to online due to COVID-19. Whether the practicability of e-learning is consistent with students' expectations primarily affect teaching effectiveness. A paired-sample t-test on the importance and satisfaction of online English learning effectiveness of pre-service teachers from freshmen to juniors at a private university revealed no significant difference in the overall importance and satisfaction. Then the coordinated system is constructed according to the Importance -Performance Analysis (IPA) to identify the critical indicators for improving the teaching effect of online courses. The results imply that network stability and teachers' timely responses to students' questions should be concentrated. In addition, students are pretty satisfied with the e-learning platform, teaching quality and management, which should be further maintained. The suggestions for improving the effectiveness of online English teaching in private universities are proposed accordingly. © 2023 IEEE.