Review on Digitalization of Human Resource Management Functions

ABSTRACT

The article discusses the importance of digital HR transformation in organizations in the post-pandemic world. The COVID-19 pandemic has made it necessary for HR departments to prioritize restructuring the culture of organizations by adopting a hybrid working model that provides flexibility to employees. Digitalization has become an enabler that changes behaviors, communication, and interactions with customers and employees, and HR's role as a change agent is crucial in this regard. HR departments are being asked to lead the digital transformation sweeping organizations worldwide, and they need to support organizations in redesigning job roles with outcome-based performances. HR digital transformation is the process of changing operational HR processes to become automated and data-driven. The article explains that HR digitalization processes incorporate the use of digital channels and the use of social media platforms for recruiting, and it provides examples of HR functions that have successfully been innovated. The article concludes by emphasizing the need for HR to develop competencies as a strategic business partner to lead the organization's overall growth strategy based on digitalization tools.