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Conveying Empathy in Telephonic and Digital Communication.
Mann, Chikita.
  • Mann C; Chikita Mann, MSN, RN, CCM, is a Commissioner of the Commission for Case Manager Certification (CCMC), the first and largest nationally accredited organization that provides certification to more than 48,000 Certified Case Managers and 2,300 Certified Disability Management Specialists. She serves on the CCMC Executive Board as the 2019-2020 Treasurer. Chikita has 22 years of experience in disability case management, specifically workers' compensation case management. Areas she is passionate abou
Prof Case Manag ; 25(5): 297-299, 2020.
Article in English | MEDLINE | ID: covidwho-682817
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Full text: Available Collection: International databases Database: MEDLINE Main subject: Physician-Patient Relations / Health Personnel / Telemedicine / Practice Guidelines as Topic / Communication / Empathy / Digital Technology Type of study: Observational study / Prognostic study / Qualitative research / Randomized controlled trials Limits: Adult / Female / Humans / Male / Middle aged Language: English Journal: Prof Case Manag Year: 2020 Document Type: Article

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Full text: Available Collection: International databases Database: MEDLINE Main subject: Physician-Patient Relations / Health Personnel / Telemedicine / Practice Guidelines as Topic / Communication / Empathy / Digital Technology Type of study: Observational study / Prognostic study / Qualitative research / Randomized controlled trials Limits: Adult / Female / Humans / Male / Middle aged Language: English Journal: Prof Case Manag Year: 2020 Document Type: Article