Making working from home work: reflections on adapting to change.
Australas Psychiatry
; 28(5): 504-507, 2020 10.
Article
in English
| MEDLINE | ID: covidwho-760445
ABSTRACT
OBJECTIVES:
During the COVID-19 pandemic, our mental health service experimented with working from home. The flexibility of this practice can enable improved efficiency, staff well-being and expanded operating hours in the longer term. This paper shares our experiences and makes recommendations for being a part of and leading distributed clinical teams.CONCLUSIONS:
We saw a 3% increase in total appointment bookings and a 7% reduction in cancellations/non-attendance compared to the same period in 2019. Based on our experience and the literature, effective distributed teams have leaders that connect via video at least weekly; focus on transparency and output over micromanagement; prioritise staff relationships and err towards overcommunication.Keywords
Full text:
Available
Collection:
International databases
Database:
MEDLINE
Main subject:
Pneumonia, Viral
/
Workplace
/
Telemedicine
/
Coronavirus Infections
/
Mental Health Services
Type of study:
Prognostic study
/
Qualitative research
Limits:
Humans
Language:
English
Journal:
Australas Psychiatry
Journal subject:
Psychiatry
Year:
2020
Document Type:
Article
Affiliation country:
1039856220953701
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