Labor market transformation in the hospitality gig economy in a post pandemic era: impacts of institutional governance. (Special Issue: The sharing economy in a post-pandemic world.)
International Journal of Contemporary Hospitality Management
; 35(4):1490-1510, 2022.
Article
Dans Anglais
| CAB Abstracts | ID: covidwho-2316624
ABSTRACT
Purpose:
The COVID-19 pandemic has caused the food delivery sector to boom as people continue to rely on services provided by online catering platforms (OCPs). However, because of the nature of sharing economy employment, gig workers' contributions went largely ignored until intervention from institutional governance. This study aims to explore the impacts of labor market transformation after the Chinese Government issued guidance to promote gig workers' welfare as a focal case. Design/methodology/approach:
Focus groups and the Delphi technique were used to explore associated impacts on OCPs and gig workers based on governance theory.Findings:
Results show that institutional governance negatively affected OCPs' operating cost structure but sustained gig workers' welfare. The dual effects of market mechanism and institutional governance in the sharing economy are needed to be balanced for labor market transformation. Research limitations/implications Long-term equilibrium can be fulfilled, given the growing food-related demand for the market mechanism. Social reciprocity is expected to be realized through institutional governance for gig workers' welfare. Originality/value This study suggests that moving from market governance to stakeholder governance, as mediated by state governance, could transform gig workers' labor structure in the gig economy. This study presents an integrated governance theory to enhance the epistemology of institutional governance.
Agencies and Organizations [DD100]; Labour and Employment [EE900]; Marketing and Distribution [EE700]; Food Economics [EE116]; Policy and Planning [EE120]; Tourism and Travel [UU700]; Leisure; Recreation and Tourism Economics [EE119]; governance; policy; government; accountability; case studies; catering; demand; economic impact; employment; hospitality industry; housing; intervention; labour; marketing; services; theory; unemployment; workers; man; China; APEC countries; East Asia; Asia; high Human Development Index countries; upper-middle income countries; Homo; Hominidae; primates; mammals; vertebrates; Chordata; animals; eukaryotes; food service; People's Republic of China; jobs; labor
Texte intégral:
Disponible
Collection:
Bases de données des oragnisations internationales
Base de données:
CAB Abstracts
Type d'étude:
Études expérimentales
langue:
Anglais
Revue:
International Journal of Contemporary Hospitality Management
Année:
2022
Type de document:
Article
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