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1.
Identification of quality gaps in healthcare services using the SERVQUAL instrument and importance-performance analysis in medical intensive care: a prospective study at a medical center in Taiwan.
BMC Health Serv Res
; 20(1): 908, 2020 Sep 29.
Artículo
en Inglés
| MEDLINE | ID: mdl-32993641
2.
Quality gaps and priorities for improvement of healthcare service for patients with prolonged mechanical ventilation in the view of family.
J Formos Med Assoc
; 118(5): 922-931, 2019 May.
Artículo
en Inglés
| MEDLINE | ID: mdl-30301580
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