Improving learning outcomes: integration of standardized patients & telemedicine technology.

Innovative use of standardized patients (SPs) in a telemedicine environment can improve learning outcomes and clinical competencies. This randomized, cross-over study examined the relationship of technology-based strategies and the improvement of knowledge outcomes and competencies. Results showed that the innovative use of SPs and telemedicine, compared to a traditional distance learning teaching methodology, significantly improved learning outcomes. In addition, there was a significant increase in performance motivation and an interesting decrease in student satisfaction that may be linked to the pressure of performance-based learning. This article addresses knowledge improvement only.

Use of an innovative video feedback technique to enhance communication skills training.

CONTEXT: Despite growing interest in medical communication by certification bodies, significant methodological and logistic challenges are evident in experiential methods of instruction. OBJECTIVE: There were three study objectives: 1) to explore the acceptability of an innovative video feedback programme to residents and faculty; 2) to evaluate a brief teaching intervention comprising the video feedback innovation when linked to a one-hour didactic and role-play teaching session on paediatric residents' communication with a simulated patient; and 3) to explore the impact of resident gender on communication change. DESIGN: Pre/post comparison of residents' performance in videotaped interviews with simulated patients before and after the teaching intervention. Individually tailored feedback on targeted communication skills was facilitated by embedding the Roter Interaction Analysis System (RIAS) within a software platform that presents a fully coded interview with instant search and review features. SETTING/PARTICIPANTS: 28 first year residents in a large, urban, paediatric residency programme. RESULTS: Communication changes following the teaching intervention were demonstrated through significant improvements in residents' performance with simulated patients pre and post teaching and feedback. Using paired t-tests, differences include: reduced verbal dominance; increased use of open-ended questions; increased use of empathy; and increased partnership building and problem solving for therapeutic regimen adherence. Female residents demonstrated greater communication change than males. CONCLUSIONS: The RIAS embedded CD-ROM provides a flexible structure for individually tailoring feedback of targeted communication skills that is effective in facilitating communication change as part of a very brief teaching intervention.

Use of standardized patients to enhance a psychiatry clerkship.

Changes in psychiatric health care delivery driven by such major shifts as deinstitutionalization, community-based care, and managed care have greatly altered the educational milieu for third-year psychiatry clerkships. Students may be assigned exclusively to alcohol and substance abuse treatment units, consultation-liaison services, or outpatient clinics, and may not have as broad an exposure as is desirable to patients with a variety of psychiatric illnesses. The authors describe a pilot course they developed in 2001, Clinical Psychiatric Assessment and Diagnosis, for third-year medical students at the Uniformed Services University of the Health Sciences medical school. The course uses standardized patients (SPs) to help students gain broader clinical experience. In psychiatry, a growing body of literature supports the acceptability, reliability, and validity of objective structured clinical examination assessment using SPs for medical students. Only a few articles report the use of SPs to primarily teach psychiatry instead of evaluating student proficiency in clinical psychiatry. Since this course was developed, the National Board of Medical Examiners announced that all medical students will be required to pass a clinical skills test in order to practice medicine, beginning with the class of 2005. The examination will use SPs modeling different clinical scenarios. In light of this change, many medical schools may have to reevaluate and possibly revamp their curriculums to insure sufficient acquisition of clinical skills in different specialties. The use of SPs in psychiatry could provide an effective, primary clinical teaching experience to address this new requirement as well.

Simulated and standardized patients in OSCEs: achievements and challenges 1992-2003.

International interest in the teaching and assessment of clinical skills across the professional continuum has fueled extensive use of simulated parents in multiple station events by medical schools and professional organizations devoted to assessment. The author discuss achievements and challenges in the use of the objective structured clinical examination (OSCE) and simulated patient (SP) for medical education and assessment. The author revisits and expands subject put forth as 'technical issues related to logistics' that summarize group discussions of conference attendees in 1992 by Anderson and Kassebaum, editors of the Proceedings of the Association of American Medical Colleges' Consensus Conference on the Use of Standardised Patients in the Teaching and Evaluation of Clinical Skills. The author describes and discusses current terminology; evolving conceptual and practical applications of the OSCE that utilize simulated patients in medical education and high-stakes assessment for licensure and certification; standards of practice in SP case materials development, recruitment, training and quality assurance; operational and research questions for the future in the use of SPs, centralized SP programs and staffing; faculty development in the use of the SP and OSCE; program costs, event space, test and web-based video access and security issues; document and data management of SP programs; development of web-based and online resources and the founding of the Association of Standardized Patient Educators(ASPE), a specialist professional organization.

Clinical evaluation in advanced practice nursing education: using standardized patients in Health Assessment.

Clinical education is critically important because competency in practice ultimately will determine the future of advanced practice nursing. Skills taught in Health Assessment, the first in a series of clinical courses, exposed students to tools that form the basis on which other competencies are built. The availability of standardized patients, people who participate in enacting a simulated but seemingly "real life" clinical encounter in a realistic clinical setting for the benefit of student learning and/or evaluation, made this instructional development project possible. The underlying assumption of this project was that clinical advanced practice nursing student education is enhanced by using an authentic clinical environment, known as a simulation center, with standardized patients and by using one or more evaluation techniques with multiple evaluators (i.e., peer, self, faculty, standardized patient). The student clinical experience was expected to improve and overall learning to increase by this method. This improvement was reflected at the end-of-course evaluations and in the quality of the final videotaped physical examination, which was superior to previous years. Student and faculty satisfaction with this teaching-learning process exceeded all expectations.

"I learned that no death is routine": description of a death and bereavement seminar for pediatrics residents.

The American Academy of Pediatrics' statement on palliative care for children emphasizes the need to identify and address barriers to effective palliative care. The authors describe a seminar for pediatrics residents on death and bereavement that addresses these issues. The day-long seminar for second-year residents has been offered annually since 1996. The seminar is conducted offsite so that residents can concentrate without distraction. The seminar uses an intense and comprehensive multidisciplinary approach to accomplish seven goals: (1) to have residents gain expertise in talking with parents about the death of their child; (2) to have residents practice and experience how it feels to be in emotionally charged situations; (3) to train residents to become more knowledgeable concerning autopsy and organ donation, and to learn strategies to approach these topics with a child's parents; (4) to have residents gain an understanding of the role of the ministry for families who are grieving; (5) to provide residents with multidisciplinary strategies to support a family after a child has died; (6) to help residents gain insight into the impact of death on their own emotions and the importance of addressing their own emotions to cope with stress and potential burnout; (7) and to help residents better understand the parents' perceptions of the medical care providers and their dying child. In their evaluation comments, the residents report value from a seminar designed to help them address issues of patient death and bereavement. This type of educational intervention should be considered for the curriculum by other residency programs.