Young children's attributes are better conveyed by voices than by faces.

The purpose of this study was to explore how young children's vocal and facial cues contribute to conveying to adults important information about children's attributes when presented together. In particular, the study aimed to disentangle whether children's vocal or facial cues, if either, are more dominant when both types of cues are displayed in a contradictory mode. To do this, we assigned 127 college students to one of three between-participants conditions. In the Voices-Only condition, participants listened to four pairs of synthetized voices simulating the voices of 4-5-year-old and 9-10-year-old children verbalizing a neutral-content sentence. Participants needed to indicate which voice was better associated with a series of 14 attributes organized into four trait dimensions (Positive Affect, Negative Affect, Intelligence, and Helpless), potentially meaningful in young child-adult interactions. In the Consistent condition, the same four pairs of voices delivered in the Voices-Only condition were presented jointly with morphed photographs of children's faces of equivalent age. In the Inconsistent condition, the four pairs of voices and faces were paired in a contradictory manner (immature voices with mature faces vs. mature voices with immature faces). Results revealed that vocal cues were more effective than facial cues in conveying young children's attributes to adults and that women were more efficient (i.e., faster) than men in responding to children's cues. These results confirm and extend previous evidence on the relevance of children's vocal cues to signaling important information about children's attributes and needs during their first 6 years of life.

Voices as Cues to Children's Needs for Caregiving.

The aim of this study was to explore the role of voices as cues to adults of children's needs for potential caregiving during early childhood. To this purpose, 74 college students listened to pairs of 5-year-old versus 10-year-old children verbalizing neutral-content sentences and indicated which voice was better associated with each of 14 traits, potentially meaningful in interactions between young children and adults. Results indicated that children with immature voices were perceived more positively and as being more helpless than children with mature voices. Children's voices, regardless of the content of speech, seem to be a powerful source of information about children's need for caregiving for parents and others during the first six years of life.

Perception of managers' influence depending on status, power, and company performance.

This research examines others' perception of the influence of managers working in successful or unsuccessful companies who possess or lack status (to be respected by others) and power (control of valued resources). Study 1 shows that high-status managers were judged as more influential in the firm than their low-status peers, regardless of the company's situation. Study 2 finds that in a context of economic uncertainty, a manager with high status and power is perceived to be more capable of affecting the firm. The effect of power seems to be secondary since when a manager has low status, having high power does not significantly benefit the influence attributed to him or her. Furthermore, dominance (assertive behavior), not warmth, mediated the relationship between status and the attributed influence. Overall, these findings confirm that status is a very potent source of social influence, status and power are distinct constructs with different effects, and dominance rather than warmth is a key personal dimension linked to successful leadership.

The mediating role of resilience in the relationship between personality and adjustment to disease in patients with a drainage enterostomy.

An understanding of what variables are involved in a better adjustment to chronic disease makes it possible to implement more suitable community healthcare interventions. It also allows the design of educational programmes aimed at increasing the independence of these patients, thereby enabling them to achieve a better health status. Both the personality and the resilience of the patient have been shown to play an important role in the process of adjusting to the new living conditions that result from having a chronic disease. Yet, to date, little research has been conducted in this area. This study uses structural equation modelling to explore the relationships among the personality factors, resilience and the variables of adjustment to disease (i.e. quality of life and level of self-care). The sample consists of 125 patients with a drainage enterostomy. Results show that the relationship model with the best fit is the one that considers resilience as a mediating variable in the relation between personality and disease adjustment variables. The implications of the findings and the limitations of the study are also discussed.

Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate.

This study examined the mediating role of service climate in the prediction of employee performance and customer loyalty. Contact employees (N=342) from 114 service units (58 hotel front desks and 56 restaurants) provided information about organizational resources, engagement, and service climate. Furthermore, customers (N=1,140) from these units provided information on employee performance and customer loyalty. Structural equation modeling analyses were consistent with a full mediation model in which organizational resources and work engagement predict service climate, which in turn predicts employee performance and then customer loyalty. Further analyses revealed a potential reciprocal effect between service climate and customer loyalty. Implications of the study are discussed, together with limitations and suggestions for future research.

Safety attitudes and their relationship to safety training and generalised self-efficacy.

This paper studies safety attitudes, their relationship with safety training behaviour, and generalised self-efficacy. From a sociotechnical perspective, training programs might be used as a mechanism for enhancing attitudes, especially to improve safety and occupational health. Also, self-efficacy allows to enhance training effectiveness. The aim of this paper is to validate a safety attitude scale and to examine its relationship to safety training behaviour and self-efficacy in organisational settings. With data from 140 employees, results show a conceptually meaningful 3-factor solution. Hierarchical multiple regression analysis shows a main effect of safety training behaviour and levels of self-efficacy on safety attitude. Study limitations and its implications on safety training design are also discussed.