NORC supportive services model implementation and community capacity.

As community residents age, service delivery systems may not be equipped to meet their changing needs. The Naturally Occurring Retirement Community (NORC) model has emerged as a strategy to utilize existing resources and develop a comprehensive approach to maintaining older adult functional status. However, little has been written about how community capacity influences NORC implementation. A community capacity framework was used to analyze the themes that emerged from participant and service provider interviews at two diverse NORC sites. The findings revealed that perceptions of a sense of community and partnership management influenced the NORC experience for participants and providers.