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1.
Int J Hosp Manag ; 94: 102868, 2021 Apr.
Article in English | MEDLINE | ID: mdl-34866743

ABSTRACT

The COVID-19 health disaster has had a dramatic impact on the global hospitality industry, affecting millions of people. The aim of this study is to examine the impact of job insecurity on hotel employees' anxiety and depression, and whether these psychological strains could influence employees' self-rated task performance during the COVID-19 pandemic. We also examine the moderating role of hotel employees' resilience in this context. The hypotheses were examined by collecting data from 353 hotel employees currently working in the Canary Islands (Spain). The results highlight the significant effects of job insecurity on employees' anxiety and depression levels. However, hotel employees' task performance was not affected by their job insecurity or by their anxiety and depression. In addition, employees' resilience has a moderating effect as it reduces the negative influence of job insecurity on depression. Finally, the discussion section sets out various theoretical and practical implications of the findings.

2.
Int J Hosp Manag ; 97: 102988, 2021 Aug.
Article in English | MEDLINE | ID: mdl-34092893

ABSTRACT

The COVID-19 pandemic has caused a "zero tourism" situation throughout the world with unpredictable consequences. Several authors analyzed the economic impacts of the COVID-19 pandemic during the second trimester of 2020, but none of them have specifically examined European Union countries and the joint actions taken to fight the pandemic. Using a case study methodology, this paper presents a literature review of the most up-to-date studies on the impacts of the COVID-19 global pandemic. Secondly, we specify the different public intervention measures implemented by the European Union in accordance with supranational governance theory and stakeholder theory. Finally, we set out the different COVID-19-related public rescue strategies for the tourism and hospitality sector at the individual level (for tourists), at the business level (for touristic companies) and at the destination level (for the European Union countries), from the perspective of stakeholders. The main contribution of our research is therefore to explore the public strategies to rescue the tourism and hospitality sector in the context of the European Union.

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