ABSTRACT
Understanding that good decision-making is paramount for the success of an organization and recognizing that strategic decision-making inside museums is a topic that has been over-passed by researchers, this paper intends to contribute to the relevance of the subject through the implementation of an innovative tool. Decision-making in museums is normally focused on the intuition, subjectivity, and experience of the curator, who brings all his knowledge to the exhibition programming. However, museums' management and environment are constantly changing, thus the application of this tool would aim to make decisions in a more democratic, transparent, inclusive, and accurate manner. Besides, it will be easier to understand how distinct subjects can work together, demonstrating successful results to improve the decision-making process when programming and measuring temporary exhibition seasons in museums. This paper describes the design and implementation of the Multi-Attribute Utility Theory (MAUT) for the Museu Nacional d'Art de Catalunya (MNAC). It also analyzes and evaluates the decision-making process when scheduling exhibitions for a season.
Subject(s)
Knowledge , Museums , Humans , Program EvaluationABSTRACT
Museum directors play a fundamental role in the management of arts institutions, and they need to constantly adapt to the changes and requirements of the society. Questions have been raised about how decisions are made in museums, and if any specific method exists to analyze and select exhibitions for a complete annual program. Interviews conducted with several directors and experts have confirmed that, in general, the decision-making process within cultural institutions is intuitive and based on the experience and subjectivity of the director, who has an artistic background but sometimes lacks experience in arts management. In order to address this subject, this study applied the Multi-Attribute Utility Theory (MAUT) to CaixaForum Barcelona, an important cultural institution in Spain, and analyzed the decision-making process followed while selecting artists and topics for a temporary exhibition. This research contributes to a new decision-making method and the improvement of exhibition scheduling in arts organizations.
Subject(s)
Museums , Organizations , Humans , Program Evaluation , SpainABSTRACT
There is both individual and collective widespread concern in society about the impact of human activity and the effects of our decisions on the physical and social environment. This concern is included within the idea of sustainability. The meaning of the concept is still ambiguous and its practical effectiveness disputed. Like many other authors, this article uses as a starting point the definition proposed by the World Commission on Environment and Development (Our common future, Oxford University Press, Oxford, 1987), considering it to be a proposal for changing the assessment of the effects of decisions, from at least two perspectives: (1) what effects we should consider and (2) how we should assess them. Based on this double perspective, sustainability is explored as a method for decision-making which both expands the assessment of the consequences, and also provides an objective criterion for such assessment. It will be argued that the idea of sustainability, seen from this perspective, brings to decision-making two qualities which had been partially lost: realism and impartiality. In turn, the criteria for realism and impartiality in decision-making can be used to identify the limitations of some partial approaches to sustainability, which suffer from insufficient realism (emotional altruism), insufficient impartiality (tactical altruism) or both phenomena at once (egoism). The article concludes by demonstrating how realism and impartiality provide the basis for a new form of sustainable decision-making (ethical sustainability), which is dependent on the development of two moral virtues, prudence and benevolence, and which brings practical effectiveness and ethical sense to the concept of sustainability.
