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Heliyon ; 10(11): e31770, 2024 Jun 15.
Article in English | MEDLINE | ID: mdl-38882381

ABSTRACT

Success evaluation using stakeholder-responsive criteria is crucial. Evaluation is vital for achieving project goals as it improves ongoing projects and plans for the future. Effective evaluation requires appropriate criteria and subcriteria. However, choosing narrow, biased, and unrealistic evaluation criteria can lead to subjective results. Moreover, the construction sector often uses inconsistent criteria, causing ineffective project evaluation. This study aims to identify stakeholders' responsive success criteria to improve the management of project success evaluation, addressing the lack of uniformity in industry professionals and researchers' opinions. The draft evaluation criteria and subcriteria were developed after reviewing the literature. The first phase of data was collected from various expert stakeholders through a questionnaire, focus group discussions, and interviews. The second phase of data was collected from 102 respondents, including clients, consultants, contractors, and end users, through a questionnaire and interviews. The data was analyzed using Excel, SPSS, and AMOS software. The success criteria and subcriteria rank were determined using the RII method. A successful evaluation of structural equation models was developed, which passed composite reliability, convergent validity, and discriminate validity tests. The study identifies stakeholder-responsive evaluation seven criteria and twenty-nine subcriteria, ranking them based on industry use. The IRR ranking results show quality, cost, time, stakeholder satisfaction, health and safety, learning and development, and environmental impact as the most frequently used criteria. However, environmental impact and learning and development are less frequently used. The study also creates scientific criteria and subcriteria relations in the SEM model, demonstrating that project success depends on each criterion and subcriterion's success. The model diagram illustrates the hypothesized relationships among variables and establishes the empirical relationship between evaluation criteria and subcriteria. The study introduces stakeholder-responsive criteria for successful project evaluation in the construction industry, addressing the gap in success evaluation. These criteria are effective and holistic, promoting continuous improvement, project success, and future planning. The findings encourage collaboration and contribute to project management knowledge among stakeholders, professionals, academics, and policymakers.

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