[Feeling of non-acknowledgment at work, disappointment and burnout, an exploratory study]. / Sentiment de non-reconnaissance au travail, déception et burnout : une exploration qualitative.

The feeling of not being acknowledged at work, though frequently reported, is rarely addressed in itself. As the reflection of a subjective position that is as much existential as it is institutional or professional, it emerges through the monitoring of a hospital-based closed discussion group for a period of six years as a screen masking more personal dimensions that are anything but clear to the subjects and rarely thought about in themselves. This leads us to question the system of representations adopted by caregivers and their ability to be satisfied. It imbues the speech of people with burnout syndrome with a tone of profound disappointment and translates a feeling of uselessness, of professional expectations that were probably too high to be satisfied. In effect, it disrupts subjects' relationship to their work, to their professional environment and even to their patients. It consequently deserves to be listened to more attentively.