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2.
BMC Fam Pract ; 19(1): 102, 2018 06 28.
Article in English | MEDLINE | ID: mdl-29954333

ABSTRACT

BACKGROUND: Although the recovery of patients suffering from low back pain is highly context dependent, patient preferences about treatment options are seldom incorporated into the therapeutic plan. Shared decision-making (SDM) offers a tool to overcome this deficiency. The reinforcement by the general practitioner (GP) of a 'shared' chosen therapy might increase patients' expectations of favourable outcomes and thus contribute to recovery. METHODS: In the Netherlands, a clustered randomised controlled trial was performed to assess the effectiveness of shared decision-making followed by positive reinforcement of the chosen therapy (SDM&PR) on patient-related clinical outcomes. Overall, 68 GPs included 226 patients visiting their GP for a new episode of non-chronic low back pain. GPs in the intervention group were trained in implementing SDM&PR using a structured training programme with a focus on patient preferences in reaching treatment decisions. GPs in the control group provided care as usual. The primary outcome was the change in physical disability measured with the Roland-Morris disability questionnaire (RMD) during the six-month follow-up after the first consultation. Physical disability (RMD), pain, adequate relief, absenteeism and healthcare consumption at 2, 6, 12 and 26 weeks were secondary outcomes. A multivariate analysis with a mixed model was used to estimate the differences in outcomes. RESULTS: Of the patients in the intervention and the control groups, 66 and 62%, respectively, completed the follow-up. Most patients (77%) recovered to no functional restrictions due to back pain within 26 weeks. No significant differences in the mean scores for any outcome were observed between intervention patients and controls during the follow-up, and in multivariate analysis, there was no significant difference in the main outcome during the six-month follow-up. Patients in the intervention group reported more involvement in decision-making. CONCLUSION: This study did not detect any improvement in clinical outcome or in health care consumption of patients with non-chronic low back pain after the training of GPs in SDM&PR. The implementation of SDM merely introduces task-oriented communication. The training of the GPs may have been more effective if it had focused more on patient-oriented communication techniques and on stressing the expectation of favourable outcomes. TRIAL REGISTRATION: The Netherlands National Trial Register (NTR) number: NTR1960. The trial was registered in the NTR on August 20, 2009.


Subject(s)
General Practitioners , Low Back Pain/therapy , Patient Participation/methods , Patient Preference , Reinforcement, Psychology , Absenteeism , Adult , Aftercare , Decision Making , Female , Health Services/statistics & numerical data , Humans , Low Back Pain/physiopathology , Male , Middle Aged , Multivariate Analysis , Netherlands , Treatment Outcome
3.
BMJ Open ; 7(11): e015505, 2017 Nov 03.
Article in English | MEDLINE | ID: mdl-29101130

ABSTRACT

INTRODUCTION: Placebo effects (true biopsychological effects not attributable to the active ingredients of medical technical interventions) can be attributed to several mechanisms, such as expectancy manipulation and empathy manipulation elicited by a provider's communication. So far, effects have primarily been shown in laboratory settings. The aim of this study is to determine the separate and combined effects of expectancy manipulation and empathy manipulation during preoperative and postoperative tonsillectomy analgesia care on clinical adult patients' outcomes. METHODS AND ANALYSIS: Using a two-by-two randomised controlled trial, 128 adult tonsillectomy patients will be randomly assigned to one out of four conditions differing in the level of expectancy manipulation (standard vs enhanced) and empathy manipulation (standard vs enhanced). Day care ward nurses are trained to deliver the intervention, while patients are treated via the standard analgesia protocol and hospital routines. The primary outcome, perceived pain, is measured via hospital routine by a Numeric Rating Scale, and additional prehospitalisation, perihospitalisation and posthospitalisation questionnaires are completed (until day 3, ie, 2 days after the operation). The manipulation is checked using audio recordings of nurse-patient interactions. ETHICS AND DISSEMINATION: Although communication is manipulated, the manipulations do not cross norms or values of acceptable behaviour. Standard medical care is provided. The ethical committee of the UMC Utrecht and the local OLVG hospital committee approved the study. Results will be published via (inter)national peer-reviewed journals and a lay publication. TRIAL REGISTRATION NUMBER: NTR5994; Pre-results.


Subject(s)
Communication , Nurse-Patient Relations , Pain, Postoperative/nursing , Postoperative Care/standards , Tonsillectomy/adverse effects , Empathy , Humans , Netherlands , Nurses/psychology , Pain Measurement , Postoperative Care/education , Quality of Life , Research Design , Surveys and Questionnaires
4.
BMC Pregnancy Childbirth ; 17(1): 12, 2017 01 07.
Article in English | MEDLINE | ID: mdl-28061818

ABSTRACT

BACKGROUND: To improve early risk-identification in pregnancy, research on prediction models for common pregnancy complications is ongoing. Therefore, it was the aim of this study to explore pregnant women's perceptions, preferences and needs regarding prediction models for first trimester screening for common pregnancy complications, such as preeclampsia, to support future implementation. METHOD: Ten focus groups (of which five with primiparous and five with multiparous women) were conducted (n = 45). Six focus groups were conducted in urban regions and four in rural regions. All focus group discussions were audio taped and NVIVO was used in order to facilitate the thematic analysis conducted by the researchers. RESULTS: Women in this study had a positive attitude towards first trimester screening for preeclampsia using prediction models. Reassurance when determined as low-risk was a major need for using the test. Self-monitoring, early recognition and intensive monitoring were considered benefits of using prediction models in case of a high-risk. Women acknowledged that high-risk determination could cause (unnecessary) anxiety, but it was expected that personal and professional interventions would level out this anxiety. CONCLUSION: Women in this study had positive attitudes towards preeclampsia screening. Self-monitoring, together with increased alertness of healthcare professionals, would enable them to take active actions to improve pregnancy outcomes. This attitude enhances the opportunities for prevention, early recognition and treatment of preeclampsia and probably other adverse pregnancy outcomes.


Subject(s)
Attitude to Health , Patient Preference , Pre-Eclampsia/diagnosis , Adult , Decision Support Techniques , Early Diagnosis , Female , Focus Groups , Humans , Mass Screening , Netherlands , Parity , Pregnancy , Pregnancy Trimester, First , Qualitative Research , Risk Assessment
5.
Br J Gen Pract ; 66(653): e887-e895, 2016 12.
Article in English | MEDLINE | ID: mdl-27884917

ABSTRACT

BACKGROUND: Current daily general practice has become increasingly technical and somatically oriented (where attention to patients' feelings is decreased) due to an increase in protocol-based guidelines. Priorities in GP-patient communication have shifted from a focus on listening and empathy to task-oriented communication. AIM: To explore what barriers GPs experience when applying empathy in daily practice, and how these barriers are managed. DESIGN AND SETTING: Thirty Dutch GPs with sufficient heterogeneity in sex, age, type of practice, and rural or urban setting were interviewed. METHOD: The consolidated criteria for reporting qualitative research (COREQ) were applied. The verbatim transcripts were then analysed. RESULTS: According to participating GPs, the current emphasis on protocol-driven care can be a significant barrier to genuineness in communication. Other potential barriers mentioned were time pressures and constraints, and dealing with patients displaying 'unruly behaviour' or those with personality disorders. GPs indicated that it can be difficult to balance emotional involvement and professional distance. Longer consulting times, smaller practice populations, and efficient practice organisation were described as practical solutions. In order to focus on a patient-as-person approach, GPs strongly suggested that deviating from guidelines should be possible when necessary as an element of good-quality care. Joining intercollegiate counselling groups was also discussed. CONCLUSION: In addition to practical solutions for barriers to behaving empathically, GPs indicated that they needed more freedom to balance working with protocols and guidelines, as well as a patient-as-person and patient-as-partner approach. This balance is necessary to remain connected with patients and to deliver care that is truly personal.


Subject(s)
Empathy , General Practice , General Practitioners/psychology , Practice Patterns, Physicians'/statistics & numerical data , Adult , Attitude of Health Personnel , Communication , Female , Humans , Interviews as Topic , Job Satisfaction , Male , Middle Aged , Netherlands , Physician-Patient Relations/ethics , Qualitative Research
6.
BMC Pregnancy Childbirth ; 16(1): 121, 2016 05 26.
Article in English | MEDLINE | ID: mdl-27229318

ABSTRACT

BACKGROUND: Uptake rates for Down syndrome screening in the Netherlands are low compared to other European countries. To investigate the low uptake, we explored women's reasons for participation and possible influences of national healthcare system characteristics. Dutch prenatal care is characterised by an approach aimed at a low degree of medicalisation, with pregnant women initially considered to be at low risk. Prenatal screening for Down syndrome is offered to all women, with a 'right not to know' for women who do not want to be informed on this screening. At the time this study was performed, the test was not reimbursed for women aged 35 and younger. METHODS: We conducted a qualitative study to explore reasons for participation and possible influences of healthcare system characteristics. Data were collected via ten semi-structured focus groups with women declining or accepting the offer of Down syndrome screening (n = 46). All focus groups were audio- and videotaped, transcribed verbatim, coded and content analysed. RESULTS: Women declining Down syndrome screening did not consider Down syndrome a condition severe enough to justify termination of pregnancy. Young women declining felt supported in their decision by perceived confirmation of their obstetric caregiver and reassured by system characteristics (costs and age restriction). Women accepting Down syndrome screening mainly wanted to be reassured or be prepared to care for a child with Down syndrome. By weighing up the pros and cons of testing, obstetric caregivers supported young women who accepted in the decision-making process. This was helpful, although some felt the need to defend their decision to accept the test offer due to their young age. For some young women accepting testing, costs were considered a disincentive to participate. CONCLUSIONS: Presentation of prenatal screening affects how the offer is attended to, perceived and utilised. By offering screening with age restriction and additional costs, declining is considered the preferred choice, which might account for low Dutch uptake rates. Autonomous and informed decision-making in Down syndrome screening should be based on the personal interest in knowing the individual risk of having a child with Down syndrome and system characteristics should not influence participation.


Subject(s)
Down Syndrome/psychology , Patient Acceptance of Health Care/psychology , Pregnant Women/psychology , Prenatal Care/psychology , Prenatal Diagnosis/psychology , Adult , Down Syndrome/diagnosis , Female , Focus Groups , Health Policy , Humans , Netherlands , Pregnancy , Prenatal Care/legislation & jurisprudence , Prenatal Care/methods , Prenatal Diagnosis/methods , Qualitative Research , Young Adult
8.
Patient Educ Couns ; 99(1): 51-60, 2016 Jan.
Article in English | MEDLINE | ID: mdl-26337005

ABSTRACT

OBJECTIVE: In a previous qualitative study (GULiVer-I), a series of lay-people derived recommendations ('tips') was listed for doctor and patient on 'How to make medical consultation more effective from the patient's perspective'. This work (GULiVer-II) aims to find evidence whether these tips can be generally applied, by using a quantitative approach, which is grounded in the previous qualitative study. METHODS: The study design is based on a sequential mixed method approach. 798 patients, representing United Kingdom, Italy, Belgium and the Netherlands, were invited to assess on four point Likert scales the importance of the GULiVer-I tips listed in the 'Patient Consultation Values questionnaire'. RESULTS: All tips for the doctor and the patient were considered as (very) important by the majority of the participants. Doctors' and patients' contributions to communicate honestly, treatment and time management were considered as equally important (65, 71 and 58% respectively); whereas the contribution of doctors to the course and content of the consultation was seen as more important than that of patients. CONCLUSIONS: The relevance of GULiVer-I tips is confirmed, but tips for doctors were assessed as more important than those for patients. PRACTICE IMPLICATIONS: Doctors and patients should pay attention to these "tips" in order to have an effective medical consultation.


Subject(s)
Communication , Patient Satisfaction , Physician-Patient Relations , Referral and Consultation , Adult , Europe , Focus Groups , Humans , Qualitative Research , Surveys and Questionnaires
9.
BMC Public Health ; 15: 1239, 2015 Dec 14.
Article in English | MEDLINE | ID: mdl-26666340

ABSTRACT

BACKGROUND: The evidence that inspires and fosters communication skills, teaching programmes and clinical recommendations are often based on national studies which assume, implicitly, that patients' preferences towards doctors' communication style are not significantly affected by their cultural background. The cross-cultural validity of national results has been recognized as a potential limitation on how generally applicable they are in a wider context. Using 35 country-specific focus group discussions from four European countries, the aim of the present study is to test whether or not national cultures influence lay people's preferences towards doctors' style of communication. METHODS: Lay people preferences on doctor's communication style have been collected in Belgium, the Netherlands, the United Kingdom and Italy. Each centre organized between eight and nine focus groups, where participants (n = 259) were asked to comment on a video of a simulated medical interview. The discussions were audiotaped, transcribed and coded using a common framework (Guliver Coding System) that allowed for the identification of different themes. RESULTS: The frequency distribution of the topics discussed highlights lay people's generally positive views towards most part of doctors interventions. The regression model applied to the Guliver categories highlighted slight national differences and the existence of a cross-cultural appreciation, in particular, of five types of intervention: Doctors attitudes (both Task-Oriented and Affective/Emotional), Summarizing, Structuring and Providing solution. CONCLUSION: Lay panels valued doctors' communication style in a similar manner in the countries selected. This highlights the existence of a common background, which in the process of internationalization of heath care, might foster the implementation of cross-national teaching programmes and clinical guidelines.


Subject(s)
Communication , Ethnicity , Patient Satisfaction , Physician-Patient Relations , Physicians , Adolescent , Adult , Belgium , Cross-Cultural Comparison , Culture , Europe , Female , Focus Groups , Humans , Internationality , Italy , Male , Middle Aged , Netherlands , Research , United Kingdom , Young Adult
10.
Patient Educ Couns ; 98(10): 1207-13, 2015 Oct.
Article in English | MEDLINE | ID: mdl-26254314

ABSTRACT

OBJECTIVE: We aim to study GPs' sensitivity to patients' distress and communication on psychosocial factors prior to and after the introduction of the clinical guideline for low back pain. METHODS: Consultations from previous studies on doctor-patient communication in the Netherlands were available for secondary analyses. We selected consultations in which patients presented low back pain complaints (N=168; 25 from 1989, 6 from 1995, 116 from 2001, 21 from 2008) and analyzed these consultations using the Roter Interaction Analysis System (RIAS) and the Verona Coding Definitions of Emotional Sequences (VR-CoDES). RESULTS: GPs more often acknowledged psychosocial factors during consultations after implementation of the guideline for non-specific low back pain. Moreover, patients more often voiced their worries, while GPs put more emphasis on providing biomedical information and counseling during these consultations. CONCLUSIONS: GPs tend to emphasize biomedical factors rather than supporting their patients emotionally. Patients are likely to voice their worries implicitly, indicating they have a need for emotional support from their GPs. PRACTICE IMPLICATIONS: GPs now face the challenge of not only recognizing psychosocial aspects during consultations with low back pain, but also actively eliciting concerns regarding these psychosocial aspects.


Subject(s)
Anxiety/psychology , Communication , General Practitioners/psychology , Low Back Pain/psychology , Physician-Patient Relations , Referral and Consultation , Adult , Attitude of Health Personnel , Empathy , General Practice/methods , Humans , Middle Aged , Netherlands , Practice Guidelines as Topic , Practice Patterns, Physicians' , Primary Health Care , Videotape Recording
11.
Prenat Diagn ; 35(5): 486-92, 2015 May.
Article in English | MEDLINE | ID: mdl-25613681

ABSTRACT

OBJECTIVE: Our objective is to study the association between potentially influential determinants and first-trimester combined test (FCT) uptake rates in the central region of the Netherlands. METHODS: Data were extracted from the national prenatal screening database Peridos and the Netherlands Perinatal Registry and compared at the level of the health care provider. Univariable and multivariable linear regression analysis was used to determine the effect of determinants (maternal age, parity, socio-economic status (SES), mode of conception, ethnicity and urbanisation) on uptake. RESULTS: Prenatal screening data were available for 24 657 women and overall uptake rate was 25.7%. The strongest association with FCT uptake was found for advanced maternal age (ß 2.2; 95% CI [1.7, 2.8]). Grand multiparity had a significantly negative association with FCT uptake (ß -4.3; 95% CI [-5.9, -2.7]). Positive associations were found for very high urbanisation (ß 0.3; 95% CI [0.1, 0.4]) and high SES (ß 0.2; 95% CI [0.0, 0.3]). CONCLUSION: Advanced maternal age is strongly associated with participation in prenatal testing. The role of age related risk perception should be incorporated in future policy making to support women in informed and autonomous decision making. The negative association of grand multiparity and FCT might be religion based but requires further research. © 2015 John Wiley & Sons, Ltd.


Subject(s)
Maternal Age , Parity , Prenatal Diagnosis/statistics & numerical data , Social Class , Adult , Asian People/statistics & numerical data , Ethnicity/statistics & numerical data , Female , Humans , Linear Models , Multivariate Analysis , Netherlands , Nuchal Translucency Measurement/statistics & numerical data , Pregnancy , Pregnancy Trimester, First , Reproductive Techniques, Assisted/statistics & numerical data , Urbanization , White People/statistics & numerical data
12.
BMC Fam Pract ; 15: 188, 2014 Nov 25.
Article in English | MEDLINE | ID: mdl-25421612

ABSTRACT

BACKGROUND: In a recent study comparing psychosocial consultations prior to and after the implementation of national clinical guidelines in the Netherlands, we found that general practitioners (GPs) showed less empathy in the more recent consultations. As a consequence, patients possibly have less scope to express their worries. The objective is to investigate whether patients have become more reluctant to open up about their concerns during psychosocial consultations and how GPs respond. METHODS: Consultations from previous study samples videotaped between 1977 and 2008 and categorized by GPs as 'completely psychosocial' were selected for the present study. These consultations were observed using the Verona Coding Definitions of Emotional Sequences (VR-CoDES) to capture cues and concerns expressed by patients and GPs' immediate responses. We compared consultations prior to (N = 121) and after (N = 391) introduction of national clinical guidelines in the 1990s. RESULTS: In 92% of the consultations, patients presented at least one worry. These were most often expressed implicitly. However, the proportion of consultations containing at least one explicit concern changed from 24% to 37% over time. The increased number of expressed cues and concerns was partly explained by a change in GP characteristics; the latter sample contained more female and more experienced GPs. Furthermore, cues and concerns were more often expressed during later phases of consultations in recent years. CONCLUSIONS: Our study shows that patients have become somewhat more explicit in expressing their worries. However, GPs need to be aware that, still, most worries are expressed implicitly and that new concerns may appear towards the end of consultations.


Subject(s)
Anxiety , Communication , Emotions , Empathy , General Practitioners , Physician-Patient Relations , Primary Health Care , Adult , Cohort Studies , Cross-Sectional Studies , Cues , Female , Humans , Male , Middle Aged , Netherlands , Qualitative Research , Referral and Consultation , Sex Factors , Videotape Recording , Young Adult
13.
BMC Health Serv Res ; 14: 437, 2014 Sep 25.
Article in English | MEDLINE | ID: mdl-25257793

ABSTRACT

BACKGROUND: The offer of prenatal Down's syndrome screening is part of routine antenatal care in most of Europe; however screening uptake varies significantly across countries. Although a decision to accept or reject screening is a personal choice, it is unlikely that the widely differing uptake rates across countries can be explained by variation in individual values alone.The aim of this study was to compare Down's syndrome screening policies and programmes in the Netherlands, where uptake is relatively low (<30%) with England and Denmark where uptake is higher (74 and > 90% respectively), in an attempt to explain the observed variation in national uptake rates. METHODS: We used a mixed methods approach with an embedded design: a) documentary analysis and b) expert stakeholder analysis. National central statistical offices and legal documents were studied first to gain insight in demographic characteristics, cultural background, organization and structure of healthcare followed by documentary analysis of primary and secondary sources on relevant documents on DSS policies and programme. To enhance interpretation of these findings we performed in-depth interviews with relevant expert stakeholders. RESULTS: There were many similarities in the demographics, healthcare systems, government abortion legislation and Down's syndrome screening policy across the studied countries. However, the additional cost for Down's syndrome screening over and above standard antenatal care in the Netherlands and an emphasis on the 'right not to know' about screening in this country were identified as potential explanations for the 'low' uptake rates of Down's syndrome screening in the Netherlands. The social context and positive framing of the offer at the service delivery level may play a role in the relatively high uptake rates in Denmark. CONCLUSIONS: This paper makes an important contribution to understanding how macro-level demographic, social and healthcare delivery factors may have an impact on national uptake rates for Down's syndrome screening. It has suggested a number of policy level and system characteristics that may go some way to explaining the relatively low uptake rates of Down's syndrome screening in the Netherlands when compared to England and Denmark.


Subject(s)
Down Syndrome/diagnosis , Prenatal Diagnosis/statistics & numerical data , Adult , Cultural Characteristics , Decision Making , Denmark , England , Female , Health Policy , Humans , Interviews as Topic , National Health Programs , Netherlands , Pregnancy , Qualitative Research , Socioeconomic Factors
14.
Health Psychol ; 33(11): 1382-90, 2014 Nov.
Article in English | MEDLINE | ID: mdl-25089344

ABSTRACT

OBJECTIVE: Patients' recall of provided information during bad news consultations is poor. According to the attentional narrowing hypothesis, the emotional arousal caused by the bad news might be responsible for this hampered information processing. Because affective communication has proven to be effective in tempering patients' emotional reactions, the current study used an experimental design to explore whether physician's affective communication in bad news consultations decreases patients' anxiety and uncertainty and improves information recall. METHOD: Two scripted video-vignettes of a bad news consultation were used in which the physician's verbal communication was manipulated (standard vs. affective condition). Fifty healthy women (i.e., analogue patients) randomly watched 1 of the 2 videos. The effect of communication on participants' anxiety, uncertainty, and recall was assessed by self-report questionnaires. Additionally, a moderator analysis was performed. RESULTS: Affective communication reduced anxiety (p = .01) and uncertainty (p = .04), and improved recall (p = .05), especially for information about prognosis (p = .04) and, to some extent, for treatment options (p = .07). The moderating effect of (reduced) anxiety and uncertainty on recall could not be confirmed and showed a trend for uncertainty. CONCLUSION: Physicians' affective communication can temper patients' anxiety and uncertainty during bad news consultations, and enhance their ability to recall medical information. The reduction of anxiety and uncertainty could not explain patients' enhanced recall, which leaves the underlying mechanism unspecified. Our findings underline the importance of addressing patients' emotions and provide empirical support to incorporate this in clinical guidelines and recommendations.


Subject(s)
Anxiety/prevention & control , Communication , Mental Recall/physiology , Physician-Patient Relations , Uncertainty , Adolescent , Adult , Aged , Female , Humans , Middle Aged , Neoplasms/diagnosis , Neoplasms/psychology , Prognosis , Surveys and Questionnaires , Videotape Recording , Young Adult
15.
Patient Educ Couns ; 95(1): 45-52, 2014 Apr.
Article in English | MEDLINE | ID: mdl-24485947

ABSTRACT

OBJECTIVE: The diagnosis of incurable cancer may evoke physiological arousal in patients. Physiological arousal can negatively impact patients' recall of information provided in the medical consultation. We aim to investigate whether clinicians' affective communication during a bad news consultation will decrease patients' physiological arousal and will improve recall. METHODS: Healthy women (N=50), acting as analogue patients, were randomly assigned to watch one out of the two versions of a scripted video-vignette of a bad news consultation in which clinician's communication differed: standard vs. affective communication. Participants' skin conductance levels were obtained during video-watching, and afterwards their recall was assessed. RESULTS: While the diagnosis increased skin conductance levels in all analogue patients, skin conductance levels during the remainder of the consultation decreased more in the affective communication condition than in the standard condition. Analogue patients' recall was significantly higher in the affective condition. CONCLUSION: Breaking bad news evokes physiological arousal. Affective communication can decrease this evoked physiological arousal and might be partly responsible for analogue patients' enhanced information recall. PRACTICE IMPLICATIONS: Although our findings need to be translated to clinical patients, they suggest that clinicians need to deal with patients' emotions before providing additional medical information.


Subject(s)
Arousal/physiology , Communication , Empathy , Mental Recall/physiology , Patient Simulation , Truth Disclosure , Videotape Recording , Adult , Affect , Aged , Breast Neoplasms/psychology , Female , Galvanic Skin Response , Humans , Middle Aged , Physician-Patient Relations , Psychophysiology , Referral and Consultation
16.
Patient Educ Couns ; 94(3): 314-21, 2014 Mar.
Article in English | MEDLINE | ID: mdl-24360508

ABSTRACT

OBJECTIVE: To examine whether GPs' communication styles have changed since the introduction and implementation of clinical guidelines for psychosocial problems in Dutch general practice in the 1990s. METHODS: From a database of 5184 consultations videotaped between 1977 and 2008, 512 consultations assessed by GPs as 'completely psychosocial' were coded with RIAS (Roter Interaction Analysis System). The 121 consultations prior to and 391 consultations after implementation of guidelines were analyzed whether communication styles have changed over time. RESULTS: We found that GPs were more likely to consider consultations to be mainly (17%) or completely (12%) psychosocial after the implementation of guidelines. They gave more biomedical and psychosocial information and advice in the second period compared to the first period. We also found that empathy decreased over time (frequency of empathic statements by GPs changed from 2.9-3.2 to 1.4-1.6 between periods). CONCLUSION: Communication in psychosocial consultations has changed; GPs have become more focused on task-oriented communication (asking questions, giving information and advice) and less on showing empathy. PRACTICE IMPLICATIONS: GPs face the challenge of integrating an evidence-based approach of applying guidelines that promote active symptom exploration with understanding patients' personal contexts and giving room to their emotions.


Subject(s)
Communication , General Practice/methods , Physician-Patient Relations , Practice Patterns, Physicians' , Adolescent , Adult , Aged , Aged, 80 and over , Child , Female , General Practice/trends , Humans , Male , Middle Aged , Netherlands , Process Assessment, Health Care , Referral and Consultation , Videotape Recording , Young Adult
17.
Neurosci Biobehav Rev ; 37(10 Pt 2): 2709-20, 2013 Dec.
Article in English | MEDLINE | ID: mdl-24055773

ABSTRACT

The burgeoning interest in placebo effects over the last 10-15 years has fallen into two main research areas: elucidation of the neurobiological mechanisms recruited following placebo administration, and investigations into the situations and contexts in which placebo effects are evoked. There has been little attention focused on bridging these two i.e. how to actively translate and apply these neurobiological mechanisms into daily clinical practice in a responsible way. This article addresses this gap, first through a narrative review of the last 15 years of neuroscience findings with special attention focussed on the elucidation of the neurotransmitters, pathways and mechanisms involved in placebo effects, and secondly, at how these psycho(neuro)biological effects could be harnessed in medical care.


Subject(s)
Central Nervous System/metabolism , Neurobiology , Placebo Effect , Analgesics, Opioid/metabolism , Cannabinoids/metabolism , Central Nervous System/drug effects , Dopamine/metabolism , Humans
18.
J Clin Oncol ; 31(26): 3242-9, 2013 Sep 10.
Article in English | MEDLINE | ID: mdl-23940230

ABSTRACT

PURPOSE: When discussing the transition to palliative care for patients with breast cancer, oncologists have to find a balance between giving explicit information while not overwhelming patients and being realistic while remaining hopeful. It is unclear whether patients prefer more or less explicit prognostic information, and reassuring patients that they will not be abandoned may provide realistic hope. We assessed the effect of explicit prognostic information and reassurance about nonabandonment at the transition to palliative care. PATIENTS AND METHODS: An experimental 2 × 2 study was used. Four scripted videos of a bad news conversation were created that differed only in the level of "explicitness of prognosis" and "reassurance about nonabandonment" (high v low). Patients with and survivors of breast cancer (n = 51) and healthy women (n = 53) watched the video-vignettes. The effects of the different communications on participants' anxiety, uncertainty, self-efficacy, and satisfaction were assessed by using multilevel analyses that explored the moderating influences of monitoring/blunting scores. RESULTS: The highly explicit/highly reassuring video yielded the most positive outcomes, and the less explicit/less reassuring video, the most negative (P ≤ .05 for all outcome measures except anxiety). The main effects found were that explicitness and reassurance decreased participants' uncertainty (P < .001 and P = .002, respectively) and anxiety (only after reassurance; P = .001) while increasing self-efficacy (P = .004 and P < .001, respectively) and satisfaction (P < .001 and P < .001, respectively). High monitors seemed least positive, mainly following explicitness. CONCLUSION: Explicit prognostic information may lead to better outcomes than general information. In addition, reassurance about nonabandonment might provide realistic hope but should be lived up to. More research is needed to translate these findings into clinical care.


Subject(s)
Breast Neoplasms/drug therapy , Communication , Continuity of Patient Care , Palliative Care , Videotape Recording , Adolescent , Adult , Aged , Anxiety , Breast Neoplasms/mortality , Breast Neoplasms/pathology , Female , Follow-Up Studies , Humans , Middle Aged , Patient Satisfaction , Prognosis , Self Efficacy , Young Adult
19.
Fam Pract ; 30(4): 365-78, 2013 Aug.
Article in English | MEDLINE | ID: mdl-23629738

ABSTRACT

BACKGROUND: In primary care, many consultations address symptom-based complaints. Recovery from these complaints seldom exceeds placebo effects. Patient participation, because of its supposed effects on trust and patient expectancies, is assumed to benefit patients' recovery. While the idea is theoretically promising, it is still unclear what the effects of increased patient participation are on patient outcomes. Aim. To review the effects of controlled intervention studies aiming to improve patient participation in face-to-face primary care consultations on patient-oriented and/or disease-oriented outcomes. METHODS: This study is a systematic review. A systematic search was undertaken for randomized controlled trials designed to measure the effects of interventions that aimed to improve adult patients' participation in primary care visits. The CINAHL, Cochrane, EMBASE, PsycINFO and PubMed databases were searched. RESULTS: Seven different trials fulfilled the inclusion criteria. Three of the studies were related to symptom-based complaints. Five studies measured patient-oriented outcomes, the primary outcome of interest for this review. All studies suffered from substantial bias. Studies varied widely in their aims, types of complaints/diseases, strength of the interventions and their outcomes. The effects on patient-oriented outcomes and disease-oriented outcomes were ambiguous. CONCLUSION: Little research has been performed on health outcomes of interventions aiming to increase patient participation in general practice visits among patients suffering from symptom-based complaints. The results still are non-conclusive. The quality of the trials has been weak, possibly due to the complexity of the concept. This weak quality may explain the lack of conclusive results. Proposals for future research designs are offered.


Subject(s)
Ambulatory Care/statistics & numerical data , Patient Participation/statistics & numerical data , Primary Health Care , Symptom Assessment , Adult , Decision Making , Humans , Patient Outcome Assessment , Primary Health Care/methods , Primary Health Care/organization & administration , Randomized Controlled Trials as Topic , Treatment Outcome
20.
J Matern Fetal Neonatal Med ; 26(17): 1676-81, 2013 Nov.
Article in English | MEDLINE | ID: mdl-23611721

ABSTRACT

OBJECTIVE: Uptake rates for Down syndrome screening (DSS) in the Netherlands are low compared with those in Northern European countries (27% versus 61% in the United Kingdom and 90% in Denmark). These differences are unexpected, especially since the countries have similar cultural and social values. METHOD: To analyse factors that underlie differences in uptake we reviewed current literature on individual characteristics and healthcare system factors, which determine potential influential factors on utilization of DSS. RESULTS: Arguments "Against abortion" and "Down syndrome (DS) not severe enough condition to terminate pregnancy" correlated with declining DSS, whereas "Perceived guidance of healthcare professional," "Perceived negative attitude of society towards DS" and "Preparation/Early termination" correlated with accepting DSS. However, the majority of determinants were used both in favour of accepting or declining DSS. CONCLUSIONS: Decision making regarding DSS seems a process with influences on different levels and subtle interactions rather than a dichotomous process. Utilization may also be influenced by the implicit way it is being offered, as an extra option or as part of routine care and how this offer is perceived by the social environment. Finally, national healthcare system characteristics, although underrepresented in the examined studies, may also influence participation in DSS.


Subject(s)
Down Syndrome/diagnosis , Pregnant Women , Prenatal Diagnosis/statistics & numerical data , Attitude to Health , Decision Making , Disease Susceptibility , Down Syndrome/psychology , Epidemiologic Factors , Female , Humans , Pregnancy , Pregnant Women/psychology
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