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1.
Fam Syst Health ; 41(1): 61-67, 2023 03.
Article in English | MEDLINE | ID: mdl-35679217

ABSTRACT

INTRODUCTION: Telehealth is the use of electronic information and technology for long-distance clinical care. In direct-to-patient (DTP) telehealth, the patient initiates care from a personal computer or mobile device to a medical provider. While information on standard clinic-to-clinic telehealth exists, less is known about DTP telehealth in pediatric populations. Using quantitative and qualitative data, we examined DTP telehealth for low-income pediatric patient-families and compared the experience of English and non-English speakers. METHOD: Telehealth visits for acute and preventive care took place from April 2020 to May 2020 at a pediatric primary care clinic (80% Medicaid-insured, 40% non-English-speaking). Patients and primary care providers conducted the visit through the clinic's portal or other platforms (WhatsApp, FaceTime, Zoom). Providers completed an electronic survey with patient feedback about the telehealth experience and their own observations. An iterative inductive/deductive approach informed a coding scheme for free-text survey responses consisting of five domains. RESULTS: REDCap surveys were completed for 258 (52%) of telehealth visits. There was an overrepresentation of English visits compared to the overall clinic population and the majority of visits were via mobile phone. Visits with English speakers utilized the patient portal and had positive process ease ratings more often than those with non-English speakers. Providers rated most telehealth visits as satisfactory, with contributing elements including family call environment, technology process and experience, value added, and barriers. DISCUSSION: Expanding telehealth in pediatrics without worsening health disparities requires building digital health that is user-friendly on mobile technology, facilitating patient preferred language, and simplifying logistical processes. (PsycInfo Database Record (c) 2023 APA, all rights reserved).


Subject(s)
Health Equity , Pediatrics , Primary Health Care , Telemedicine , Child , Humans , Primary Health Care/organization & administration , Telemedicine/methods , Telemedicine/organization & administration , Health Equity/organization & administration , Health Care Surveys , Pediatrics/organization & administration , Language
2.
J Health Care Poor Underserved ; 27(4): 1647-1655, 2016.
Article in English | MEDLINE | ID: mdl-27818429

ABSTRACT

Latinos are the fastest-growing ethnic minority group in the U.S. We propose a culturally-relevant group well-child care model for Latino families with children under two, implemented in an urban academic center with Medicaid-insured patients. Twenty-five families completed an average of 7.2 group visits of nine recommended well-childchecks.


Subject(s)
Child Health , Hispanic or Latino , Medicaid , Office Visits , Ethnicity , Humans , Infant , Infant, Newborn , Minority Groups , United States
3.
J Asthma ; 49(4): 366-71, 2012 May.
Article in English | MEDLINE | ID: mdl-22352849

ABSTRACT

BACKGROUND: Asthma is one of the most common pediatric chronic diseases in the United States; however, prevalence varies across Latino ethnicities, such as Mexican Americans (MAs). Linguistic and cultural issues may contribute to difficulties in diagnosis. METHODS: We conducted a qualitative study to assess the comprehension of common words used in a validated asthma questionnaire. The study sample consisted of 40 MA Spanish-speaking parents of 2- to 18-year-old children, with and without asthma, at a community health clinic. RESULTS: Regardless of their child's asthma status, the majority of parents (12 [80%] with non-asthmatic children; 16 [64%] with asthmatic children) did not understand common Spanish words used in clinical settings to identify asthma (e.g., wheezing and whistling). Instead, parents used physical symptoms and sounds to describe asthma. CONCLUSION: This exploratory study demonstrates MA parents' limited comprehension of common words used in clinical settings to identify asthma. Future research should examine tools that incorporate visual and auditory descriptions of asthma.


Subject(s)
Asthma/diagnosis , Language , Mexican Americans , Parents , Respiratory Sounds/diagnosis , Asthma/ethnology , Child , Comprehension , Female , Health Surveys , Humans , Male , Prevalence , Socioeconomic Factors , United States/epidemiology
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