[Burn-out in the human service professions: four experiences]. / Curare brucia: quattro esperienze a confronto.

Human work is never exclusively a pure goods production but include the structuring of relevant dimensions such as identity, interrelationship, sense creation and this is specifically true in the domain of health care. In spite of technological improvement, still today healthcare workers represents the very technological instrument. The paper refers the results of the study carried out in four geographical different health environments to evaluate the relative importance of individual and organizational factors. In spite of the differences observed the relational dimension appears a fundamental necessity for almost all workers but more specifically for the nursing personnel as well as the need of a case manager expert.