Patient Safety and Quality of Care are Everybody's Business: Evaluating the Impact of a Continuing Professional Development Program beyond Satisfaction.

This article was migrated. The article was marked as recommended. Background Research integrating Continuing Professional Development (CPD) with patient safety (PS) and quality improvement (QI) is still in its infancy despite advocacy by leaders in the field. Objectives This theory-driven study explored the feasibility to implement and evaluate the impact of a CPD intervention focused on teaching and practicing PS and QI at the levels of satisfaction, usefulness, knowledge, confidence, intention to change behaviour and reported changes in practice. Methods Three workshops targeting healthcare professionals were delivered live between 2014 and 2016. Data was collected longitudinally through four questionnaires and analyzed with descriptive statistics and triangulation of sources. Thematic analysis of qualitative data was guided by the Theoretical Domains Framework. Results Sixty-seven healthcare professionals participated in the study. Across workshops, satisfaction was high and a significant increase in knowledge and confidence were reported immediately post-intervention. Intention to change behavior was high across workshops. 'Moral norm' and ' beliefs about consequences' were consistently rated as the most influential factors in participants' intention to change behavior while ' social influence' was consistently rated as the least influential. At the workshops, participants anticipated improving communication, increasing their knowledge on PS-QI, applying content learned and building teamwork. Commonly anticipated barriers to implementation included lack of resources, environmental stressors, and the organizational climate/culture. These barriers were confirmed six-month post where participants reported partially implementing 78% (18/23) anticipated goals. Conclusions This study showed the feasibility to develop and implement an effective CPD intervention supporting healthcare professionals' knowledge, confidence, and reported change in teaching and practicing PS-QI.

Community Preceptors' Motivations and Views about Their Relationships with Medical Students During a Longitudinal Family Medicine Experience: A Qualitative Case Study.

Phenomenon: Although current evidence emphasizes various benefits of community-oriented programs, little is still known about the nature of the relationships that students and family physicians develop in this educational setting. Our aim in this study was twofold: to identify family physicians' motivations to enroll as preceptors in a longitudinal undergraduate family medicine program and to explore the nature of the student-preceptor relationships built during the course. Approach: This was a qualitative exploratory case study. The case was the first edition of a longitudinal family medicine experience (LFME), a course that makes up part of the novel Medicinae Doctor et Chirurgiae Magister curriculum in place in a Canadian medical school since August 2013. All 173 family physician community preceptors of the academic year 2013-2014 were considered key informants in the investigation. Forty-three preceptors finally participated in one of six focus groups conducted in the spring of 2014. Several organizational documents relative to the LFME course were also gathered. Inductive semantic thematic analysis was performed on verbatim interview transcripts. Documents helped contextualize the major themes emerging from the focus groups discussions. Findings: Enjoying teaching, promoting family medicine, and improving medical education where salient motivations for family physicians to become LFME preceptors. The findings also pointed out the complexity of the student-preceptor exchanges that unfolded over the academic year, and the ambiguous and changing nature of the role that LFME preceptors adopted in their relationships with students: from simply being facilitators of students' clinical observership to behaving as their mentors. Insights: Family physicians were highly motivated to become LFME preceptors of 1st-year medical students. Whereas they consistently valued the relationships built during the academic year with the students assigned to them, they also considered that exchanges did not always happen without difficulties, and gauged the roles they played as complex, ambiguous, and necessarily evolving over time.

Comparing Medical Students' and Preceptors' Views of a Longitudinal Preclerkship Family Medicine Course.

INTRODUCTION: Despite the increasing popularity of longitudinal primary care experiences in North America and beyond, there is a paucity of work assessing these medical undergraduate experiences using reliable and valid questionnaires. Our objective in this study was to evaluate a new preclerkship longitudinal family medicine experience (LFME) course at McGill University by assessing family physician preceptors' self-reported ratings of the perceived effects of this course, and to compare their responses with ratings provided by medical students who completed the course. METHODS: This study is part of a larger evaluative research project assessing the first edition of the LFME. Students (N=187) and preceptors (N=173) of the 2013-2014 cohort were invited to complete separate online questionnaires in the spring through summer of 2014. The preceptor survey contained 53 items, 14 of which were nearly identical to items in the student survey (published elsewhere) and served as the basis for comparing preceptor and student ratings of the LFME. RESULTS: Ninety-nine preceptors (57% response rate; 55% female) and 120 students (64% response rate; 58% female) completed the surveys. Preceptors and students did not significantly differ in their overall ratings of the course, as both groups were satisfied with the quality of the LFME and felt it was an appropriate and valuable educational experience. However, preceptors had more positive ratings regarding their role and the benefits of the course than did medical students. CONCLUSION: This study corroborates prior work showing extensive perceived benefits of longitudinal preclerkship exposure to primary care; however, preceptors were found to report more positive reviews of the course than students. This study also provides new innovative tools to assess students' and preceptors' perceptions of longitudinal, preclerkship family medicine courses available for use over time and in different educational contexts.

The Steinberg Centre for Simulation and Interactive Learning at McGill University.

Simulation allows for learner-centered health professions training by providing a safe environment to practice and make mistakes without jeopardizing patient care. It was with this goal in mind that the McGill Medical Simulation Center was officially opened on September 14, 2006, as a partnership between McGill University, the Faculty of Medicine and its affiliated hospitals. Its mandate is to provide state-of-the-art facilities to support simulation-based medical and allied health education initiatives. Since its inception, the center, recently renamed the Steinberg Center for Simulation and Interactive Learning (SCSIL), has undergone a major expansion and logged more than 130,000 learner visits. Educational activities are offered at all levels of medical and allied health care training, and include standardized patient encounters, partial task trainers, multidisciplinary courses, and high-fidelity trainers, among many others. In addition to its educational mandate, the center also supports an active research program, programs to enhance collaboration with disciplines outside of health care to spur innovation, and community outreach initiatives.

Assessing students' perceptions of the effects of a new Canadian longitudinal pre-clerkship family medicine experience.

BACKGROUND: Despite the implementation of longitudinal community-based pre-clerkship courses in several Canadian medical schools, there is a paucity of data assessing students' views regarding their experiences. The present study sought to measure students' perceived effects of the new Longitudinal Family Medicine Experience (LFME) course at McGill University. METHODS: A 34-item questionnaire called the 'LFME Survey (Student Version)' was created, and all first-year medical students completed it online. RESULTS: The participation rate was 64% (N = 120). Eight factors were identified in the factor analysis performed: overall satisfaction, satisfaction with preceptor, knowledge, affective learning, clinical skills, teaching/feedback, professional identity/professionalism and attitude toward primary care. Factor composite scores were above 4.5/7,indicating that students had positive perceptions of the LFME. Students felt that the LFME was a valuable educational experience and that their preceptors were good role-models. The course improved students' confidence, reinforced their commitment to being a physician and increased their positive attitude toward primary care. INTERPRETATION: Along with similar pre-clerkship courses, the LFME provides a valuable context for developing students' clinical skills, providing real-world cases, teaching patient-centred care and improving attitudes toward primary care. The LFME Survey appears to be a promising and innovative tool that deserves further validation.

Assessing a faculty development workshop in narrative medicine.

BACKGROUND: Narrative medicine is increasingly popular in undergraduate medical curricula. Moreover, although faculty are expected to use narrative approaches in teaching, few faculty development learning activities have been described. In addition, data on the impact of faculty development initiatives designed to teach narrative are limited, and there is a paucity of tools to assess their impact. AIMS: To assess the impact and outcomes of a faculty development workshop on narrative medicine. METHODS: Two groups of clinical teachers were studied; one group had already attended a half-day narrative medicine workshop (N = 10) while the other had not yet attended (N = 9). Both groups were interviewed about their uses of narrative in teaching and practice. Additionally, the understanding of a set of narrative skills was assessed by first viewing a video of a narrative-based teaching session followed by completion of an 18-item assessment tool. RESULTS: Both groups reported that they used narrative in both their teaching and clinical practice. Those who had attended the workshop articulated a more nuanced understanding of narrative terms compared to those who had not yet attended. CONCLUSION: This study is one of the first to describe measureable impacts of a faculty development workshop on narrative medicine.

Twelve tips for using the objective structured teaching exercise for faculty development.

BACKGROUND: The importance of faculty development to improve clinicians' teaching skills has been well articulated in the literature. There are few objective measures of the impact of faculty development on teaching skills. The objective structured teaching exercise (OSTE) is a faculty development tool that may meet this challenge. It also has great potential to be used in the development and enhancement of teaching skills. The OSTE consists of a simulated teaching scenario involving a standardized learner with objective and immediate feedback given to the teacher, and includes a pre-determined behaviourally based scale or checklist to assess teaching performance. AIM: There is little information in the literature on the practical aspects of how to develop and deliver an OSTE in a faculty development context. Based on our experience, we created a framework to guide the use of the OSTE for faculty development. METHODS: Twelve tips for using the OSTE for faculty development are outlined in this article. These include: clarifying the goal and target audience, identifying what teaching skills to focus on, developing the scenario and the assessment tool, choosing and training the standardized learner, holding a dry run, protecting the teacher, integrating the OSTE into one's own context and promoting buy-in, and evaluating the activity. CONCLUSIONS: The OSTE is a novel tool to enhance faculty development. We describe 12 key elements that are important for its successful development and delivery.

Faculty development: if you build it, they will come.

OBJECTIVES: The goals of this study were three-fold: to explore the reasons why some clinical teachers regularly attend centralised faculty development activities; to compare their responses with those of colleagues who do not attend, and to learn how we can make faculty development programmes more pertinent to teachers' needs. METHODS: In 2008-2009, we conducted focus groups with 23 clinical teachers who had participated in faculty development activities on a regular basis in order to ascertain their perceptions of faculty development, reasons for participation, and perceived barriers against involvement. Thematic analysis and research team consensus guided the data interpretation. RESULTS: Reasons for regular participation included the perceptions that: faculty development enables personal and professional growth; learning and self-improvement are valued; workshop topics are viewed as relevant to teachers' needs; the opportunity to network with colleagues is appreciated, and initial positive experiences promote ongoing involvement. Barriers against participation mirrored those cited by non-attendees in an earlier study (e.g. volume of work, lack of time, logistical factors), but did not prevent participation. Suggestions for increasing participation included introducing a 'buddy system' for junior faculty members, an orientation workshop for new staff, and increased role-modelling and mentorship. CONCLUSIONS: The conceptualisation of faculty development as a means to achieve specific objectives and the desire for relevant programming that addresses current needs (i.e., expectancies), together with an appreciation of learning, self-improvement and networking with colleagues (i.e., values), were highlighted as reasons for participation by regular attendees. Medical educators should consider these 'lessons learned' in the design and delivery of faculty development offerings. They should also continue to explore the notion of faculty development as a social practice and the application of motivational theories that include expectancy-value constructs to personal and professional development.

The Osler Fellowship: an apprenticeship for medical educators.

PURPOSE: As part of a renewed focus on the physician as healer and professional at McGill University, faculty members were recruited to teach in a four-year, longitudinal doctoring course called Physician Apprenticeship. The goal of this study was to examine the impact of this experience and the accompanying faculty development program on the teachers, known as Osler Fellows. METHOD: An interviewer conducted semistructured interviews with 23 clinicians to understand their experiences as Osler Fellows and ascertain their views on how the workshop-based faculty development program, designed to mirror student experiences, differed from other professional development activities. RESULTS: The notion of connection and reconnection with the profession emerged as a major theme, consisting of four subthemes: the joy of working with students, the desire to make a difference, the process of reflection and renewal, and the building of community. Distinctive aspects of the faculty development program included the value of a common purpose, content that corresponded with core values, a sense of continuity, peer mentorship, and the emergence of a community of practice. Teachers also reported a sense of honor in being associated with Osler's name and a feeling of privilege in accompanying students on their journeys of discovery. CONCLUSIONS: Participating in the Osler Fellowship, an example of situated and work-based learning, resulted in a sense of connection with students, medical education, core professional values, and colleagues. As medical educators continue to develop longitudinal mentoring programs, the authors hope that these findings will offer insights on faculty development, recruitment, and renewal.

Faculty development: a 'field of dreams'?

OBJECTIVES: Participants in faculty development workshops often comment that 'those who need faculty development the most attend the least'. The goals of this study were to explore the reasons why some clinical teachers do not participate in centralised faculty development activities and to learn how we can make faculty development programmes more relevant to teachers' needs. METHODS: In 2006, we conducted focus groups with 16 clinical teachers, who had not participated in faculty development activities, to ascertain their perceptions of faculty development, reasons for non-participation and perceived barriers to involvement. Content analysis and team consensus guided the data interpretation. RESULTS: Focus group participants were aware of faculty development offerings and valued the goals of these activities. Important reasons for non-participation emerged: clinical reality, which included volume of work and lack of (protected) time; logistical issues, such as timing and the central location of organised activities; a perceived lack of financial reward and recognition for teaching, and a perceived lack of direction from, and connection to, the university. CONCLUSIONS: Clinical reality and logistical issues appeared to be greater deterrents to participation than faculty development goals, content or strategies. Moreover, when asked to discuss faculty development, teachers referred to their development as faculty members in the broadest sense, which included personal and career development. They also expressed the desire for clear guidance from the university, financial rewards and recognition for teaching, and a sense of 'belonging'. Faculty development programmes should try to address these organisational issues as well as teachers' personal and professional needs.

Developing successful workshops: a workshop for educators.

BACKGROUND: Many educators have had little or no preparation in the design, delivery or evaluation of workshops. METHODS: This faculty development intervention consisted of a faculty development workshop on Developing Successful Workshops; a workbook to guide independent study; and peer consultations. Program evaluation included immediate and delayed post-workshop evaluations, tracking of site-specific activities, and assessment of self-perceived efficacy. RESULTS: Participants found the workshop very useful, highlighting the assessment of learner needs, goal-setting, "matching" of objectives to content and methods, and use of a structured framework as most beneficial. Nine months after the intervention, seven of eleven participants had conducted a workshop in their own settings. Self-assessment of skills in workshop design also increased. CONCLUSION: A workshop on Developing Successful Workshops can help participants to understand the principles of workshop design and delivery.

Effect of a PDA-assisted evidence-based medicine course on knowledge of common clinical problems.

BACKGROUND AND OBJECTIVES: It is not yet known if personal digital assistant (PDA)-assisted evidence-based medicine (EBM) courses in postgraduate training enhance knowledge of common clinical problems. This study's objective was to determine if PDA-assisted EBM training would improve clinical knowledge. METHODS: In a controlled trial, intervention group residents received InfoRetriever on a PDA coupled with an EBM course integrated within clinical rotations in family medicine. The effect of the intervention and the rate of use of InfoRetriever on a written test of knowledge were evaluated after adjusting for baseline knowledge scores. The test measured knowledge of primary care management of hypertension and diabetes as well as estimation of disease probability. RESULTS: There was no effect on first posttest knowledge scores of the intervention overall or of the rate with which participants had used InfoRetriever during the intervention. However, when intervention group residents retook the test with access to InfoRetriever while taking the knowledge test, scores increased 7.4% (+2.4 correct test questions). Access to InfoRetriever Clinical Prediction Rules on a PDA, however, had an unclear effect on residents' ability to estimate disease probability. CONCLUSIONS: There was no effect of a PDA-assisted EBM course on knowledge test scores, although using the PDA during the test results in higher scores. It is unclear if using PDA Clinical Prediction Rules can improve residents' estimates of disease probability.

Morbidity and mortality audits: "How to"for family practice.

PROBLEM BEING ADDRESSED: While professions hold their members responsible for self-regulation, many physicians have insufficient information about outcome measures in their practices to judge performance and are inexperienced in performing audits to gather the information they need to judge performance. OBJECTIVE OF PROGRAM: To develop a structure and process to support family doctors with little experience in doing quality improvement studies to conduct morbidity and mortality (M&M) audits. PROGRAM DESCRIPTION: A family medicine teaching group provides members on a rotating basis to an M&M review committee. The committee meets eight times a year and has done four audits, the most comprehensive on the topic of preventable hospital admissions. Both implicit and explicit criteria were incorporated into decision making. Strengths and limitations of the audit process and practice changes that resulted from the audit are discussed. CONCLUSION: Morbidity and mortality audits can vary in rigour. To promote physicians' interest in and commitment to audits, factors considered should reflect the goals, needs, skills, and time available of the physicians involved. Practical learning often results from simple projects.